“My orders are always delivered within the amount of time stated, prices are excellent and queries are dealth with super speedily. I highly recommend Runwaysale”
“Runway has been the most pleasant online shopping experience. I always receive my goods on time. If ever i have a query, i am always assisted in the most professional manner. I have received R60 credit for shopping twice in 1 week as well as R50 credit for inviting friends to shop on the site. Thank you Runway, you rock”
“so far i am happy with your service even though i was disappointed the other day when i have purchased hip hop dress and you gave me a different brand yes the dress was looking exactly as the one i have ordered except for a brand. sometimes the courier does not even send the tracking number and i have to call or send e-mail to locate my order.”
“I have been ordering from runway for some time now
I love their goods but their delivery service is pathetic. They just can't stick to the agreed delivery days on order form. It's only when you call that they may start to act. If they must not blame dawn wings courier because they only act when they get staff.”
“I am so unhappy with service i got.this is the first time i do an online order and get this poor services.they waited over two weeks to inform me that some of the items i have order they could not deliverthen i got 3 agents telling me different stories.i have learned my lesson to stick to take alot and superbalist.”
“I really did not appreciate the lack of communication and late delivery from you guys. Your website states delivery arrives in 2-5 days but I only received my order after 12 days and you did not even have the courtesy of letting me know when my order was due to arrive. Please improve your delivery service”
“Hi I have placed an order on the 16 April 2019, STATUS: waiting for courier to pick up the package. It’s so sad, I wanted to wear the shoes this week on Saturday but now I’m forced to buy the same style shoes at the mall. I’m extremely disappointed”
“I bought a gift for someone and its taking a whole month to arrive :( you guys can learn something from takealot.com. You should always have stock available for items you advertised online, it's unfair that we have to wait 2 months for items to arrive in the warehouse after the order has been placed.”
“I’ve been ordering clothes through runway for more than a year, and have always been happy with the service. However I’ve now for the first time had to a return an item, what an effort!!!!! They have made x4 different appointments to collect the shoes and then just never show up. Therefore I have to assume that even though they claim you can return the item, this is actually not a possibility.... and yes I agree you get a lot of discount, however it is not worth the risk if you don’t have the option to exchange or return the clothes.”
“They take forever to deliver and the service there is just horrible. I bought sneakers and they took over two months to deliver, when they finally did it was the wrong size.
I requested a return and they promised to send someone to pick up the shoes and I am still waiting- and it has been four months now.
The service there is just horrible”
“They stated that order will be delivered between 7-21 days. I received my order within 3 days of purchase. Was really impressed. Items were sealed and in excellent condition.”
