“I requested a cancelation later in the night, by morning it was already attended to and my refund processed timely
The customer service agents are super helpful, friendly and patient even when my line was breaking the lady still remained calm and I really appreciated it”
“Love Runway, not only are the clothing items if great quality, their customer service is tops. Addressed my querry in no time & the agent that assisted me very helpful.”
“I love shopping at Runway, definitely value for money, fashion for the whole family. Excellent packaging, Brilliant customer service especially Carla, efficient and amazing. Thank you Runway for providing us with a one stop shop at the convenience of our homes. Keep up the good work RUNWAY TEAM”
“Your perfumes are knockoffs worst of all you don't except returns of your watered-down perfumes...ofcourse!!
Very disappointed if I could rate you a 0 I definitely would”
“Dear Runwaysale Team
I am indeed a very happy customer. I’ve always received my deliveries timeously and I am very happy with the products purchased so far. My queries are answered swiftly with relevant feedback and assurance. I also commend you on offering your customers great products at great prices, this only makes the shopping experience more pleasurable. Thank you team. I will continue to be your regular customer. Great job guys, in these trying times in South Africa. Keep the spirits up as well as the great work! 👏”
“I am a regular customer of RS. Shopping is so convenient and once in a while if you are not happy with a purchase, no hassle to make a return. Thanks, for an on-line business, service is great.”
“Runwaysale is a great online store. Affordable prices and tgeyvsale good quality stuff. They have great customer service and its quite easy to return items as well as make exchanges. Most of my stuff especially shoes, all are from Runwaysale. I would gladly recommend Runawaysale.”
“There was a little hiccup in the beginning with my order.
My fault as I did not send POP in time.
Agent Carla assisted me very well and answered all my emails and questions.
Now i can not wait for my parcel.
Once I've received it I will Tate excellent 😊😊”
“I was slightly sluggish in submitting my proof of payment and was concerned I may lose my order altogether. I contacted RS customer service and was promptly helped by an agent named Cieran who helped me with reallocating my order and payment. I will soon be receiving my order which I'm so excited about. Thank you for making my day!”
“I had to return an item that was too small and the process was completely painless! I have bought from Runway Sale since 2015 and recommend them to everyone. Great products, great price, great service.”
“Customer service is always great, fast response to any questions or queries you may have. Delivery is quick and always on time. This is definitely the most reliable, safest online shopping shop and I would recommend it to absolutely anyone.”
“I'm always happy with the service I get and sometimes I get my delivery sooner than expected.
Even my refunds get sorted in record time.
I will recommend Runwaysale to anyone.”
