“I received a prompt response and outstanding service from Mariska. I queried about my order of baby clothes that I placed before it was deemed essential items, she promptly informed me that she will find if it can be delivered during the lockdown and got back to me immediately to let me know that my order will be shipped as soon as possible.”
“I was so happy to finally not get an automated recorded robot, but instead I got a warm, friendly and welcoming voice...needless to say my query was dealt with in a professional and efficient way after being impressed by the amazing offers on VIP....give the associate a raise and promotion as she goes over and above by delivering during these trying times”
“The Customer Service Staff at RunwaySale are friendly, responsive and helpful.
I've recently returned a product and the process was painless.
Thank you for the great customer service. Keep up the great work.”
“Ilse was very efficient in handling my returns, ensuring the credit went through so I could purchase some more awesome quality products. Their prices and variety are very good as well. The way they send you and sms to inform you when the delivery person (including full name and car reg. number) is soo effective as well as sending you a sms to inform you they are a few minutes to delivering your order. Well done Runaway staff and keep up the good work. Stay safe!”
“I must say I am quite impressed with the support and service received from Dayle and the whole Runway Sale communications team. I was adamant to return items bought and thought it will be a tedious exercise but did it anyway and to my surprise it was actually a prompt service. Thought it will be a hustle for Runway to arrange for pick up of the items and it was actually quick even when i changed the pick up address there were still no delays. I am quite happy with the service received. Thank you so much.”
“I'm really happy with the feedback i received after I purchased an order. Although my products were damaged during shipping. They kindly refunded me and provided me with the information I needed. Thank you runwaysale”
“I have been using Runwaysale for the past 4 years, very satisfied with their services. Quality goods in deed looking forward to my next order ....I just love Runwaysale”
“Best deals & best service ever. I have been buying from Runway sale since 2017 and every time I have am awesome product that I enjoy so much.
Brands are so good . Just waiting for Under Armour”
“Excellent customer service. I needed to return an item and any questions I asked via email was dealt with promptly and prefessionally. There were no hassles with the process. I love shopping on Runway sale, good products at affordable prices, excellent customer service and returns process. Thank you.”
“You will not believe. I bought shoes on sale they are So small I wonder if they are standard sizing, or my feet grew at 35. Apparently I cannot RETURN THEM... It was my first time buying here. Never again. A waste of time and money.”
“I high recommend RunwaySale online shopping!!. Their customer service is outstanding, there's not an issue they cannot deal with and they do so with a smile :) even though communication is done via e-mail.
The site has grown tremendously, what a bonus.
The items are original, good quality and well prices, makes me want to shop all the time.
Well done!!!! Keep up the good work Ladies :)”
“I bought 2 shoes for my sons which were extremely big for them so i asked for a return ,I am happy for the Fast response and support i got ...Thank you runway, i am addicted to shopping on this site 😀😀😀”
“It was the first purchase where I had returned an item for credit. The process was quick, easy and hassle free. Great customer service. Keep it up
Regards Pamela”
