“Runway sale offers a wide selection of clothing, beauty products and accessories to choose from. Delivery of items is fairly fast. The communications and satisfaction team are polite and helpful. The team makes returns hassle free! Thank you for the great service.”
“Runway sale is the best online retailer in the country,their service is spectacular,their staff is respectful and very efficient,you can never have an issue they won't solve and the prices ,oh my the prices are incredible,it's the only online store i use for all my clothing needs now. Thank you Runway Sale,keep up the great work!”
“Runwaysale is an absolute breeze. When I buy I know I am buying authentic staff. if I am not happy with my purchase I can return hassle -free and I would be refunded in my preferred method. The staff have excellent customer service, from Kim, Mariska , I always get what I want.
I no longer frequent malls like I used to, because Runwaysale is my own "Diamond walk".”
“I always make use of Runways great prices when need some new wardrobe items, I recently needed to return 2 pairs of shoes I purchased for a friend due to the size being incorrect. My refund and return was processed timeously and professionally! When I required support the runway team was very helpful and prompt with their service.”
“Over the years I have only experienced efficient delivery service, pleasant and accomadating staff and always excellent customer service. Hospitalised this week and was so relieved when Mariska was able to accomadate a change in delivery address. No stress. Thank you Runwaysale.”
“I made a mistake with the colour of the foundation I ordered and only realized this 2 days later. Melina corrected my order in the most friendly and efficient manner. I was so relieved that my mistake could be rectified. I am very impressed with their service, products and prices.”
“I have always received excellent service from Runwaysale from the time they first opened til today they have maintained superb service and always respond to u”
“I had a misunderstanding with regards to the billing address and delivery address, and Genevieve made the changes and updated the addresses for me, much appreciated for the friendly, helpful service received...#thumbsup”
“Melinda helped me so well when I had a problem regarding my payment. I submitted it twice which lead to cancellation but Melinda assisted me so well and got it sorted quick sticks! Thank you!”
“I'm a loyal customer of runway sale. I recently made a payment with my credit card and the transaction was proceeded twice. I called in and was assisted by a lady whose name is melinda. She was very helpful with regards to my query. She was knowledgeable about how to rectify my problem. Melinda was also polite and friendly.
Thank you for the efficiency in which my query was resolved.”
“Runaway is the best, I don't even bother myself by going to the shops anymore, I just lie on my bed and order, quality, unique and fast! good customer service, love Runaway!!!”
“I’ve returned items that I couldn’t fit and I was told to forward my banking details for the refund, the mail I sent was stuck in my outbox but never bothered to fix the outgoing mail. Today I fixed the issue the email was released to Runway almost 2 months later but I got the response immediately. I wasn’t sure if this would still work, you are amazing and you make shopping online hustle free... keep up the good work. I’m so happy 🙈”
“Delivery is within the said time frame. All items arrive as seen on the site. Their cell number provided online was legit and the ladies on call were very approachable and easy to talk to. I received an email from Melina regarding items that were not sourced and an apology for any inconvenience caused, this was brilliant service in my opinion. Refund will be made to my account for items not sourced. I will definitely make future purchases on this site.”
