“I’ve complimented them numerous times on their excellent customer service and extremely user friendly platform, providing an overall amazing shopping experience! Will remain a continuous happy and loyal customer to RunwaySale at this rate!”
“Returns process was excellent and hassle free. They provided updates on pick up and refund processing. The whole process took less than 3days. Thanks!”
“I was assisted by Mariska at runwaysale. I returned a pair of shoes. She was extremely helpful and professional. Not once did I have to ask for feedback. She kept me informed throughout the process. Thank you Mariska. Truly appreciated. We need more helpful people like you”
“Dayle is always dedicated to his work and assisting me when I experience problems during shopping, I can say since I am Runaway customer, I never experience problems, the prices are very low, they deliver iny house, they give me progress on my order, when I send returns they don't take time to credit, Big Thumb to Runaway, you are the best!”
“Prompt responses. Friendly staff that always go all out to assist. I have just placed an order today knowing with ease I will be getting very soon, the best quality, and delivered to me on time. Just like before.”
“I bought clothes that where too big, I returned them, they reached Runaway sales website yesterday, today they inform me that they received the order, but it will take 3 days for the order to be checked and I get credited the money I used on the initial purchase. At the same time I request that they reserve an order I want to pay with their refund, and they inform me they do not reserve orders. Runaway sales service is so poor, this is the first and last time I will be buying from Runaway sales. My order number is 201019100961739, that's if you are willing to resolve my issue.”
“The service I got from the customer agent was prompt, efficient and excellent. She promised to send me an email confirming our discussion and the outcome. Within seconds I got confirming of my matter being resolved.”
“I had an issue with my payment and I had noticed my order was then cancelled in my mail. It was solved within 2-3 business days and my order is being delivered.”
“Runway sale has given me the best service since i discovered it, i have never complained even once about their customer service, my refunds were handled accordingly which i received and they gave me options, again thank you for the level of commitment you have showed your customers”
“I have been buying from Runwaysale for over 7 years, I have never encountered any bad service from the agents whether it is with regards Returns,Refunds and so forth.Runwaysale is my number one online shop.The prices are really low i have saved thousands of rands since i started buying from this site.”
