Rutland Cycling Reviews

2.9 Rating 115 Reviews

46 %

of reviewers recommend Rutland Cycling

Company Reviews

Questions

Metrics

2.9

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Popular Questions:

Delivery

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Customer Service

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How do I contact Rutland Cycling?

Helpful Report

(6 months ago)

You can contact Rutland Cycling by Telephone, Email and Live Chat.

Helpful Report

(6 months ago)

80.00%

Industry Average

“ Ordered a Giro Synthe MPIS, fantastic delivery and customer service, fast forward 8 months and I needed a copy of the receipt, spoke to Kirsten on the phone and in a matter of minutes a replacement was in my inbox, every company should have customer care like Rutland provide. ”

- Gavin Feldt

“ Excellent service from Rutland especially Shannon and Mirron. Problem with bike sorted straight away. ”

- Mark

“ Many thanks to Shannon and Millie for sorting out my missing order. Bit of a mix up in the order chain but customer service was excellent in rectifying the problem. ”

- Tim P

Rutland Cycling Reviews

Customer Service - Good