Rutland Cycling Reviews

2.9 Rating 115 Reviews

46 %

of reviewers recommend Rutland Cycling

Company Reviews

Questions

Metrics

2.9

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Rutland Cycling resolve customer queries?

Helpful Report

(6 months ago)

Greater than 33% of reviewers feedback is Rutland Cycling takes over a week to resolve customer queries.

Helpful Report

(6 months ago)

80.00%

Industry Average

“ Ordered a Giant Contend 1 last week. Quality bike at a very competitive price! It was delivered promptly,bit of a mix up with dates but this was promptly and very efficiently dealt with by Rebecca in customer services. Great service would recommend to anyone searching for a new bike!! ”

- Mr Denis Goulden

“ Very good service and advice from Rebecca ”

- L Leader

“ Absolutely fantastic service from Rutland Cycles. Millie dealt with my query so quickly, effectively and reassuringly. I would highly recommend Rutland Cycles because it’s all about customer service. ”

- Chris S

Rutland Cycling Reviews

Customer Service - Good