Safe Removals Reviews

Name: Safe Removals
Address: 34 Blagdens Lane, london
Rating: 4.73

4.7 Rating 301 Reviews

94 %

of reviewers recommend Safe Removals

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Phone:

020 8888 3917

Email:

info@saferemovals.co.uk

Location:

34 Blagdens Lane
london
n14 6dg

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Safe Removals 5 star review on 10th July 2017

Safe Removals 5 star review on 21st June 2017

Eben Heyns

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two guys were on time, very quick, careful and efficient! Very happy :)”

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Posted 8 years ago

“This company answers its telephone within 5 rings. They ring back when they say they're going to. They see to make every effort to fit in short notice (even last minute) requests and changes to the schedule, with no fuss and no complaint. For me, they packed the partially pre-boxed contents of a flat where I have lived for nearly 50 years (a lot of stuff, in other words!) and moved it from Central London to a country town nearly 80 miles, where they unpacked into several locations, reloaded with different items - including heavy furniture and re-delivered all that to two London addresses. No losses, no breakages (despite having 20 boxes of glassware) - and best of all nothing but good attitude. One word of caution to people used to a more leisurely pace: keep your essential documents, medicines - even keys - close at hand, or you will find that they have been packed before you can blink, and you might spend the next three months looking through 50 boxes labelled "papers" or "desk" before you see them again. My vanishing driving licence is a good illustration. Five stars for a young firm willing - and it seems able - to please.”

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Posted 8 years ago

“Prompt quick service, very helpful would definitely recommend Safe Removals :)”

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Posted 8 years ago

“Prompt and timely service. They did exactly what I needed to be done, in a very efficient manner.”

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Posted 8 years ago

“You were great! So flexible given my completion dates kept moving around, and the guys were very careful with my furniture and so nice and helpful. Recommend highly”

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Posted 8 years ago

“We went for the packing and moving service, the guys who came to pack were polite and efficient. Nothing was damaged and they were tidy. The move went smoothly and they worked quickly. The guy who came to quote said our belongings would fit in one large van but this was not the case this meant 2 trips (luckily only 10 mins drive) causing some delay in actually getting out of our old flat. This was the only disappointing aspect of the service. I would use Safe Removals again.”

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Posted 8 years ago

“Prompt arrival - made me feel confident in their ability to manage everything. A very small amount of damage to a sofa base (almost insignificant) but Piano perfectly clean and unmarked which is notoriously difficult to move. Overall friendly and well managed service. New neighbours commented on how quiet they were. Good sense of humour which helps reduce the stress too! Well done team.”

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Posted 8 years ago

“Avoid at all costs. Had booked and then let down two days before causing all sorts of stress. Do yourself a favour and book a professional company instead.”

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Posted 8 years ago

“Very good, professional staff and nothing is ever too much for them. Everybody is very helpful and tried their best to solve the problems we encountered on the day of the move. I highly recommend the company as I believe they truly have their customers' best interests at heart.”

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Posted 8 years ago

“The initial experience with Safe Removals was good. I made an online enquiry and was then contacted to ask if an estimator could visit our property to ensure the price quoted was accurate etc. The man arrived and walked around the whole house with myself and my partner and subsequently we were sent a quote a few days later via email which was competitive. I agreed to the price and dates and that is where the problems arose. On the day of the move the van arrived an hour late but this could have been overlooked. On arrival the men began to load the van with our boxes, leaving the furniture until last. Around two and half hours into the loading we were told by one of the men that the van they had was too small and would not accommodate all of our goods. I then got a phone call from the office to ask why there wasn't enough room, strange question for a "professional" removal firm to ask a customer when they have been put and seen the house and its contents. I informed them that actually since the move we had thrown away two sofas and numerous other items so there was in fact, less than when the man came to do the estimate. I was then informed I would have to pay an extra £200.00 for another van which angered me greatly considering this was not my error. Myself and my partner were already short on money and as such couldn't afford to pay this, however the removal company now had half of our belongings in their van and we had to move out that day so were stuck. The office then told me that if I was to pay the total amount including for the extra van I could pay cash in hand to the drivers and they would not charge me VAT which I had no option but to accept. Because we were moving to Devon and had to meet the new landlady at the property we couldn't wait around for another van and so my mother waited at the property with our two your children for the second van which we were told would take around 30 minutes, this was at 11:30, while we set off for Devon. The second van kept getting "stuck in traffic" and despite being told many times over the phone that the van was just around the corner, it didn't arrive until 6pm, meaning my mother was waiting at the house for over 6 hours with two young children. She then informed the men what was to be packed and what was to be left and gave them a set of keys to lock up and put through the letter box and then set off for Devon herself. The first van hat had packed our things arrived at around 9pm at the new property and said they had run out of diesel so I had to drive 30 minutes to the local village to buy them a can of diesel. My mother and the children arrived at around 10 pm and because all the furniture had been left by the first van, we had no beds at all so had to put the children to sleep on our only sofa. The second van arrived at just before 1am the next morning and the guys were in such a rush to unload it they damaged numerous pieces of furniture including a lot of our nursery furniture for our baby which is shortly arriving. The boxes and furniture were dumped for want of a better word in any downstairs room they could find space, I myself had to unload and help carry the heavy items as one of the men couldn't lift anything heavy. The service included for dismantling and reassembling at the new house however all the furniture which has been dismantled was left in the new house that way, including the boys beds which meant they had to sleep on a mattress on the floor in our room and I had to reassemble their beds the next day. They took cash upon leaving and although I have been promised a receipt numerous times, I still have not been given one! We also realised the next day that my partners bedroom dressing table was missing, which was a family antique. I contacted the company the following day to explain how bad the service had gone and that items had been damaged and gone missing and was told they were looking into it and would come back to me. Since then I have sent around 10 emails and made phone calls and been completely ignored. This company has a very professional looking website and customer service initially but when it comes to the actual running of it, it is a shambles, a true micky mouse operation. To provide such a bad service is one thing, but to then completely ignore someone afterward is shameful.”

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Posted 8 years ago

“Safe Removals saved our move. On arriving at our new flat, we discovered that the lift was out of service. Safe removals agreed to carry all our furniture and boxes up 6 floors. Amazing professionalism, flexibility and hard working staff. Kamil, Peter and their boss Alex are highly recommended.”

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Posted 8 years ago

“Very friendly crew of men. Anna on the end of the phone was so professional and helpful. I can't believe how much stuff these guys moved out of our home with such expertise. Thank you Safe Removals.”

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Posted 8 years ago

“Safe removals once again have been absolutely fantastic. Your 2 man team were incredibly friendly and worked so hard to move us - amazing”

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Posted 8 years ago

“Awful experience. Safe Removals moved us from one flat to another a couple of weeks ago. They damaged the walls in the new flat, took cash without providing any receipt and run away. We then tried to contact the company multiple times by email and by phone with no luck. When we finally managed to get through and had someone on the phone who called himself Arek, the manager, he claimed that the damages existed before they came and they had nothing to do with these damages. He then told us that he had no time to continue this discussion, and hanged up the phone. I would advise anyone not to use the services of this 'company'. We are also contacting now HMT tax division to inform them about the practices of this company to take cash from customers without providing any receipt.”

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Posted 8 years ago

“Safe Removals moved me from London to Oxford. The best removal experience I'd had - professional, courteous and fast.”

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Posted 8 years ago

“I moved within London (E8 to E2) and the service I recieved from Safe Removals was impressive: reliable, professional and at a really competitive rate. Brett was incredibly helpful from start to finish and the team who did the move were professional, polite and really careful with my stuff. I'll definitely be recommending you to others, thanks very much.”

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Posted 8 years ago

“I would like to thank Safe Removals for the great service received during this move. The removers arrived in good time, were very friendly, professional, and courteous, and engaged in small talk; making a boring and arduous task an enjoyable one. They were also very careful with the materials, meticulous with details, and cleaned up after finishing the job (which included disassembling and reassembling furniture) Once again, many thanks for the service and I will be recommending this company to any friends and family that require a removals service.”

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Posted 8 years ago

“Safe Removals is a fantastic company. They moved my stuff from London to Poole, it was a very long day and the lads were polite, kind and took amazing care of everything. I cannot recommend this company highly enough and will be using them again when I return to London. Jenny”

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Posted 8 years ago

“Very helpful and efficient guys, they got everything packed up quickly for us. It made our move a very pleasant and stress-free process! Thanks Safe Removals!”

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Posted 8 years ago

“I am very happy with Safe removals services. The move went smoothly and the guys did a great job and were very efficient. Customer service is also very friendly. Thank you very much for making my move much easier than anticipated. Emilie”

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Posted 8 years ago

Safe Removals is rated 4.7 based on 301 reviews