Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Covid-19 conscious employees. Got quote followed by the surveyor the next day! Fitted quickly and easily on the day with a bit of extra care taken to finish the window off correctly.”

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Posted 4 years ago

“Always reliable and prompt service”

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Posted 4 years ago

“Very Professional company work carried out was first class 10windows and 2 Doors fitted in 7 hours no fuss and no mess 100% definitely would recommend them . Simon H Rhyl”

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Posted 4 years ago

“From start to finish safestyle have been a pleasure to deal with. Doug our salesman was excellent and really helpful. Kevin our fitter did an excellent job and the doors were both excellently made and fitted the gaps perfectly. All in all a good experience”

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Posted 4 years ago

“Very pleased with service, product and installation. Fitters worked cleanly and efficiently. Very happy with finished windows and french doors and would definitely recommend and use again.”

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Posted 4 years ago

“Good service, very happy with the door. Installer polite and efficient.”

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Posted 4 years ago

“Requested an online quote, got a call from a young lad who couldn't get through the list of questions (including am I single?!?) and get me off of the phone fast enough - guess it must have been break time. Sales man arrived at the agreed time then preceded to quote me over £3.6k for ONE front door, I know they need to earn their commission but come on. A call to 'his manager' saw this reduced by over £2k in the space of seconds. Would a more vulnerable person know to question this? Anyway, I told him what I wanted and more importantly what I didn't want, he showed me some pictures and everything was agreed. The surveyor turned up and did his thing then I got the call to arrange installation... No where near the time the sales man said it would be (3 weeks later in fact). Morning of install - 8am call from a lovely lady in the depot apologising that the fitter just hadn't showed for work and there was no one else available to do it. All the plans made for that day out of the window and still no front door. She manages to get another fitter to install the door that week. Dean and John arrived promptly and between them managed to salvage some of the negativity I had towards the company. They were light hearted, efficient and cleaned up everything as they went. Then I realised the locking mechanism was wrong and not what I ordered.... Who wants to have to find their key to open the door from the inside every time someone knocks or you want to go out? Not to mention the fire hazard that places on getting out in a hurry. These poor lads couldn't do anything, it was what they'd been sent with and they could only do so much. I was promised a call the next day...... Nothing! The next day..... Nothing Finally managed to get through to someone who told me 'its what I signed for' when I ordered it - I'm sorry but the picture of a rectangle with my signature next to it doesn't indicate I need a key to open my own front door from the inside. He agrees to swap it for something I don't need a key for but, not what I originally asked for when it was sold to me as apparently that isn't possible. In comes another fitter a few days later who changes the function of the barrel but takes away the 'anti-break in lock' that I DID agree to and puts in a cheap lock from B&Q that I didn't want by lying to me and telling me it wasn't possible to have that lock with a thumb turn barrel......utter nonsense, I've seen it working in my brothers home. If you want to be lied to, ripped off and fobbed off then by all means, use this shambles of a company otherwise save your money and your anxiety levels and go elsewhere.”

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Posted 4 years ago

“2nd purchase from Safestyle - completing doors and windows replacement. Quality is good, several compliments from neighbours. Installation was quick, clean and expertly done.”

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Posted 4 years ago

“Great quality windows. Rapid fit, 10 windows plus new back door fitted in 6hrs. Expensive mind you, but quality costs.”

Safestyle UK 4 star review on 1st August 2020

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Posted 4 years ago

“The man who came to install my door was very helpful and could not be more friendly and helpful. The door is lovely and we have received many compliments. I would recommencd safestyle.”

Safestyle UK 5 star review on 1st August 2020

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Posted 4 years ago

“We ordered a new front door in the dark green colour. There were the inevitable delays due to the Virus problems bur as we had other work to complete a time delay for installing the front door was welcome. Having completed the other work I contacted Safestyle and they quickly gave me an installation date. The fitter turned up in good time but not too early and quickly set anout removing the old door and then installing the new one. The fitter was very friendly did an excellent job and was very tidy clearing away any debris. The finished result was superb both my wife and I are highly delighted with the finished result and we will certainly be recommending Safestyle to friends and family. Thank you for a superb installation and an excellent product.”

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Posted 4 years ago

“From start to finish the whole experience was excellent 🙌 the salesman, surveyor, fitters, customer service, price, literally everything was first class. I actually cried when the job was finished as I was so happy. Thank You SafeStyle, would recommend to anyone”

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Posted 4 years ago

“Excellent service. Good price. Really good quality. Fitted within a few hours. Prompt. Nice fitters. Look great. Cannot hear the main road now.”

Safestyle UK 5 star review on 31st July 2020

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Posted 4 years ago

“The salesman was well informed about what uPVC replacement window I required when he visited my home in early March, and after months of lockdown I was contacted from head office, and the ordering and survey process was well handled. The window was installed with attention to detail, and left no marks or damage on my newly painted walls. I am delighted with the window which opens out more smoothly than my previous one.”

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Posted 4 years ago

“SHOCKING!!! The communications up to installation were excellent and the crew who did the fitting were excellent and left the place spotless. We have an issue with one of our french doors. Two of us spent 4 hrs on the phone without a response. The call handling system tells you you are in a queue but not where! I worte to them and received a response saying that they would RESPOND in 72 hrs. That response never addressed me or my issue but said that they were working to get back to normal practices and contained two links. OIne to their Sales homepage and another to their customer services page for us to call them and again here I am sitting for another 45 minutes with no response.”

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Posted 4 years ago

“Excellent service, good price and excellent product. All aspects of the process were handled well. Good communication, prompt responses to questions and friendly staff. Fitting team were excellent no mess and attention to detail on the finish. Highly recommend Safe Style!”

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Posted 4 years ago

“Safe Style Work very professionally, they kept me informed at every stage of the job. I had a new front door and windows, and they look amazing. The scaffolders were also quick. Safe Style cleaned up my house along the way. It is an excellent job well done.”

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Posted 4 years ago

“Great service and quality product at a good price.Highly recommended.”

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Posted 4 years ago

“We got a new front door installed. The whole process from start to finish was easy- from our video call to discuss quotes to the installation. The new door looks amazing and completely updates the look of the house. Would definitely recommend.”

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Posted 4 years ago

“A brilliant fast service. Woukd definitely recommend to everyone. Friendly efficient fitters. Job completed 100%”

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Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews