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Santander Reviews

1.4 Rating 551 Reviews
8 %
of reviewers recommend Santander

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Santander 1 star review on 4th December 2024
Verified Buyer
Santander 1 star review on 25th August 2024
Mike
Santander 1 star review on 25th August 2024
Mike
Santander 1 star review on 18th April 2024
DKM
Santander 1 star review on 10th August 2022
Anonymous
Santander 1 star review on 24th June 2021
Gius
Anonymous
Anonymous  // 01/01/2019
Change of mandate for a business account. A nightmare process. Still not approved after 10 months! Documents lost; inconsistency in advice; giving me the wrong name; taking a complaint from one of their business advisors on my behalf!!; having spoken to 4 or 5 business advisors today told they can’t discuss the account with me despite the fact I’m a Director of the company and have sent 3 change of mandate forms and 3 copies of my ID! Branch lost paperwork which was meant to have been faxed to the business team! And the mess continues!! Do they read these reviews? I doubt it
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Posted 3 months ago
When we were going through them for our car loan, they kept towing our cars. We were making payments every month on the loan, yet our cars kept getting repossessed. They applied money to the wrong vehicle more than once, then proceeded to lie to us. This is the worst company ever to go through for loans!
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Posted 3 months ago
The man on.phone was rude came across arggonent. Rude
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Posted 3 months ago
I had a fraud case and Santander ruled in favor of those who committed the fraud, they did an investigation into a fake check and NEVER notified me of the decision, they canceled all my accounts and blocked them and I had no access to them, they did not notify me either, and to top it off I called to make a payment plan to pay off my credit card and they DENIED payment by installment, they did not look for a solution to my problem, SANTANDER DOES NOT WORK, IT HAS BEEN THE WORST EXPERIENCE OF MY LIFE, THIEVES.
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Posted 3 months ago
I WAS WAITING ON PHOLE LINE 1.48 MIN , THIS WORCE BANK I EVER HAVE A DELA . CUSTOMER SERVICE HORRIBLE
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Posted 3 months ago
I have been using Santander Bank for 12 years and in the last year they have been very disappointing. When I deposit money into the bank and keep it there, the bank is happy. But when the scammers took a large amount from my account, the bank did not want to do anything to help me get my money back. Although I contacted them several times, the bank refused to help me, because in their opinion the circumstances were not suitable. And when the circumstances changed, the bank said that the complaint period had already expired 😂 👎👎👎👎👎👎👎👎👎🤣
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Posted 3 months ago
Absolutely shocking customer service , took 5 weeks to setup a joint account and my sister still doesn’t have her card . Bounced around call centre muppets who seem unable to assist . Even the complaints department don’t call you back or chase up . Avoid like the plague .
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Posted 3 months ago
Some time ago, I had Open Bank block my account there because suspicious debits were being attempted. A week after the account was blocked, Open Bank still allowed a large debit to go through from a fraudulent company. Unfortunately, there has been no compensation or apology to date. Never again open or Santander!
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Posted 3 months ago
I never wanted to be in a position where I had to lose money in order to find a way to get my money back, but they put me in one, and now I have the best company, rose__hoover__90__AT__gmail__.__com, and all they do is work hard to help me get my money back from this company. All I wanted was a great investment and good results on how to multiply my money, but they took it, and I am here to thank Mrs. rose__hoover__90__AT__gmail__.__com for their assistance in getting my money back into my account. Contact details:: +1__660__233__3165..
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Posted 4 months ago
I wish I had not come across this company when I did, everything I did with the company was just a total waste of time, I’d have said a total waste of resources also but oliviatrader 44 at gmail . Com made sure I got my money back. They are just a bunch of thieves who have had scamming in their DNA, that is what they were born to do and I hope someday justice will be served and they will be made to face the law. Everyone should stay away from them WhatsApp + 1 423 248 2140
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Posted 4 months ago
They seem to want to have less customers. Made an appt. Showed up on time. No one came out for 15-17 minutes. Then the woman never apologized for being late (she was in the back the whole time). They don’t do bills delivered to pay automatically. They just talk down to you the whole time. I’m guessing their plan is for everyone to leave the bank so they don’t have to work? I don’t get why or how you can be THIs bad about customer service and this entitled towards customers. Very snooty entitled people at this bank who really hate working there and really don’t seem to want customers at all.
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Posted 4 months ago
3 months ago Santander froze my account and they say are not at liberty to tell me why. The customer service is truly appalling, I have phoned several times and generally you are passed around from one person to another for up to 3 hours (that is my personal record) I have filed a complaint with the financial ombudsman but that takes time and meanwhile does not help with access to my money. I am truly shocked that banks are allowed to do this to their customers. It gives you little faith in financial institutions!
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Posted 4 months ago
In order to recover my Money , my lawyer advised me to hire madacovi. c o cybersecurity website , it was suggested that I get in contact with M A D A C O V I . C O.I Would have lost £8,400 to this dishonest bank if not for the helped that i got from madacovi. co.
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Posted 4 months ago
Hate this new app look. More confusing than the old one
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Posted 4 months ago
A joke they put a extended hold two weeks in a row on my business checks I deposited and lock my account. Iam going to td bank
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Posted 4 months ago
This group will use deceptive tactics to convince you to send all of your hard-earned money, promising to double it through dubious means. But before you can say "jackpot," they take all of the money out of your account and abandon you. I was feeling quite bleak after succumbing to their deceit. However, L I N C O X R E C L A I M intervened and did their magic. They assisted me in getting my money and my profits back in a matter of days. I also took back control of my account and got back everything that was rightly mine with the help of the information they gave me. These people are a great resource if you're in a pinch!
Santander 1 star review on 25th August 2024 Santander 1 star review on 25th August 2024
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Posted 4 months ago
Santander need to take action their new app is awful, clunky , slow, you must log out as if you don't the app stays open dispite leaving the page. Often can not log in and randomly freezes!!
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Posted 4 months ago
I carried out extensive research on cryptocurrency recovery after falling victim to scammers with $97,000 worth of Bitcoin, and among the numerous connections I discovered, one proved to be the most suitable for the task. I was clearly wrong when I initially believed that the lost Bitcoin could never be found again. she successfully recovered $92,000 out of $97k. After getting in touch with Mrs. Lisa Elizabeth and sending all the information about the transaction with the scammer, she made good on her promise to recover all the lost Bitcoin within 24 to 72 hours, and she did it and I am here to testify and thank Mrs. Lisa Elizabeth for helping me to recover all my lost funds back and I never believe I will able to recover my lost funds back until I get in touch with Mrs. Lisa Elizabeth and she help me to recover all the funds back in less than 72 hours, all thanks to Mrs. Lisa Elizabeth and if have lost funds in this investment site, I will advice to contact Mrs. Lisa Elizabeth so that she will also help you to recover all your funds back and so that you will also testify as well, I will drop her details, so that you can able to contact her via mail::: mail :::  lisaellzabet 6 6 2  @  gm ail  .  com WhatsApp  ::  + 1 3 0 1 6 5 8 0 9 2 1
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Posted 4 months ago
It never works when transferring funds. Terribly unreliable.
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Posted 4 months ago
Worst banking in the country. Will not work with you help or care and will only take your money and careless about anything else needed. There customer service is horrible do not use this bank.
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Posted 5 months ago
Santander is rated 1.4 based on 551 reviews