Sarah Raven Reviews

2.6 Rating 155 Reviews

35 %

of reviewers recommend Sarah Raven

2.6

Based on 155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Sarah Raven deliver? How long does Sarah Raven take to deliver? Does Sarah Raven deliver on time? How is accuracy and good condition of items delivered by Sarah Raven?

Customer Service

How can I contact Sarah Raven? How quickly does Sarah Raven resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Sarah Raven.

About Sarah Raven:

Sarah Raven’s Kitchen and Garden is the online shop from the renowned TV presenter and garden and food writer Sarah Raven. We are a well-established company who sell all you need for a beautiful and productive garden. Our range is unique because Sarah’s expertise and passion is behind everything we sell. Sarah trials all the products in our range, from the veg seeds to the cut flower plants so only the very best performers make it onto our website. We also stock a range of best-selling exclusive products that you won’t find anywhere else.

Visit Website

Phone:

0845 092 0283

Email:

info@sarahraven.com

Location:

1 Woodstock court Blenheim Road
Marlborough
SN8 4AN

How do I contact Sarah Raven?

Helpful Report

(1 week ago)

You can contact Sarah Raven by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

42.86%

Industry Average

“ Awful customer service! My elderly mother purchased £650 worth of massively over priced Christmas gifts for her family over the phone as she can’t make it to the shops. Trying to stop the order and return items hasn’t been easy and you are kept waiting and waiting for customer services to get back to you. ☹️ ”

- Anonymous

“ Had an issue with a gift voucher and it not arriving, have tried phoning for a week. Today I am number 26th in the queue and have moved 3 places in 17 mins. Funnily enough if you choose sales, they answer quickly but they can't help you. I tried WhatsApp and that is a bot saying phone. No response on email either. SHOCKING service!!! ”

- Alice Trethewey

“ After 3 emails for help no replies only asking after buying geranium not flowering wanted help Very poor customer service ”

- BARRY Pinkney

Sarah Raven Reviews

Customer Service - Bad