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Sarah Raven Reviews

2.6 Rating 146 Reviews
36 %
of reviewers recommend Sarah Raven
2.6
Based on 146 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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About Sarah Raven:

Sarah Raven’s Kitchen and Garden is the online shop from the renowned TV presenter and garden and food writer Sarah Raven. We are a well-established company who sell all you need for a beautiful and productive garden. Our range is unique because Sarah’s expertise and passion is behind everything we sell. Sarah trials all the products in our range, from the veg seeds to the cut flower plants so only the very best performers make it onto our website. We also stock a range of best-selling exclusive products that you won’t find anywhere else.

Visit Website

Phone:

0845 092 0283

Email:

info@sarahraven.com

Location:

1 Woodstock court Blenheim Road
Marlborough
SN8 4AN

How quickly does Sarah Raven resolve customer queries?
(4 days ago)
Greater than 56% of reviewers feedback is Sarah Raven takes over a week to resolve customer queries.
(4 days ago)
41.18%
Industry Average
Absolute shocking service.
- Anonymous
I contacted Customer Services and the response from Aimee was 'Hello, sorry to hear you are disappointed with your order, your feedback will be passed onto our nursery team.
- Anonymous
Truly appalling service and if there were a no star rating they would be getting it! Ordered 3 gift boxes of bulbs mid September for a relative, all were shown as in stock with a delivery date of late September.
- Kay Flower