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Save on Laptops Reviews

4.6 Rating 2,682 Reviews
89 %
of reviewers recommend Save on Laptops
4.6
Based on 2,682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email

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Anonymous
Anonymous  // 01/01/2019
Order very efficiently processed. Athough chose free delivery option, package was dispatched the working day following my order, and was delivered the day after that. Pricing was very competitive.
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Posted 10 years ago
Ordered the laptop received it very next day by a tracked DPD order. Fantastic machine and have 1 year guarantee. Very happy.
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Posted 10 years ago
good price.....no delivery charges.....came next day.....good tracking......new laptops as described
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Posted 10 years ago
The problem was changing invoice address, because I needed to put it not on my name. So, finally I needed to pick not at Collect+ point, but at my workplace address. Also, I registered second account on other person name, just to be able to get Invoice on his behalf. There is no such problem on amazon.co.uk. You easily can change invoice address. I think you would be able to solve this on phone, but on weekends phones are down. The delivery was fast. I ordered on Saturday and got it on Tuesday 14:20 (have in mind that delivery type was 5 working days. Also, my ordered asus g750jw was upgraded with sdd and ram at the store, So it was dispatched only on Monday evening. If you would buy a laptop without custom upgrade, I'm quite sure it would be dispatched even faster). The delivered laptop's bag was damaged, the box itself had some marks, but laptop inside was in perfect condition. I don't give best rating, because in their website, they are displaying my laptop as Color Shine (glare sceen having more vivid colours and most of the cases for this model should be 3d and come with 3d glasses). Meanwhile I received Matte screen. I didn't even notice 3d advertisement while ordering it, so I didn't complain about it and didn't return the item. I'm used to the fact that description often is a little bit different than real item. But if it were one of the reason to order the specific model, I suggest you to make a call and to make sure that description is correct.
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Posted 10 years ago
A great notebook with a fast processor (i3, 1.9 ghz) which runs very speedily processing raw photos. Saveonlaptops was by far the cheapest and their service was great. VERY pleased.
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Posted 10 years ago
An excellent laptop, at a very good price. The order was executed and delivered in 24 hours. I will happily recommend "Save on Laptops" to all my friends.
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Posted 10 years ago
Excellent prices, very quick delivery, rated 5 star
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Posted 10 years ago
Great Price, Fast Delivery, what more could you ask for!
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Posted 10 years ago
brilliant,arrived the next day.laptop was just what I was looking for,very happy customer,thanks
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Posted 10 years ago
The laptop I ordered never arrived because it was damaged in transit. I only discovered this when I tracked my order as I hadn't been notified of anything. I had to make several phone calls to find out where the goods were and what would happen next. I finally spoke to your customer service team (??) who informed me that nothing could done until the laptop was received back which could take up to a week. I expressed my dismay and was smugly informed it was in the small print on your web site, which made me feel so much better. So the bottom line is do to no fault of mine I have no laptop, YOU have my money and nothing will happen for up to a week. I AM DISGUSTED by your treatment of me and the attitude of the fool I spoke to in your employ. I shall be expecting a full refund from you and will never use your services again. I use a number of online outlets to purchase hardware and your service is without the doubt THE WORST. Steve Collins
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Posted 10 years ago
Dear Sir, I am sorry to hear of the issues you are having with your unit and I have checked your case, the unit still has not been returned to us. So that you can be resolved, I have passed your account across for a credit. Apologies for any issue caused. Andy Skinner Returns Manager
Posted 10 years ago
Ordering & communications process has been very good, however the laptop arrived with a broken screen. I've returned the laptop so am awaiting further feedback on a replacement. Regards Paul
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Posted 10 years ago
Dear Customer, I am sorry to hear of the issue(s) you have experienced with your product(s). Please do not hesitate to contact us on 0121 202 0030 (Option 2) for further assistance. Regards, Save On Laptops Returns Team
Posted 10 years ago
Impressed by your site and ordered a laptop, impressed with this I ordered another one.....enough said. Kind regards Eric Paton
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Posted 10 years ago
Purchased for my Son who requires a high spec laptop for Media studies and gaming. He is very pleased. Packaging was excellent. Fast delivery.
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Posted 10 years ago
I am not very happy at the moment. Considering that I ordered and paid for my laptop on the 4/06/2104, and it is now the 11/06/2014, I was supposed to get this delivered through the Collect Plus service to my local shop. As of this moment I have no laptop, but my credit card is light to the tune of over £400. I would like an answer on this state of affairs soonest.
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Posted 10 years ago
Dear Customer, I am sorry to hear of the issue(s) you have experienced with your product(s). Please do not hesitate to contact us on 0121 202 0030 (Option 2) for further assistance. Regards, Save On Laptops Returns Team
Posted 10 years ago
Had some internet orders which promised (and paid for) next day delivery and then failed to deliver with lame excuses. So with that experience in mind I was skeptical to say the least however Laptops direct had the computer was after AND delivered next day. Great stuff and will use them again!
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Posted 10 years ago
A very good retailer let down by the courier company which they use.
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Posted 10 years ago
An excellent service. Quick and easy transaction and a very speedy delivery time. Laptop received within 2 days at a local store and saved £100 on PC World prices. Very satisfied with this company.
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Posted 10 years ago
Received my laptop, in N Ireland, two days after ordering. Very happy with quality and price, I would definately use Save on Laptops again and have no hesitation in recommending them.
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Posted 10 years ago
very pleased with machine - to be honest nobody else comes close price wise for the spec and next day delivery worked well.
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Posted 10 years ago
Good price and excellent service. Got my item the next day after ordering as late as 4pm. Would definitely recommend.
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Posted 10 years ago
Save on Laptops is rated 4.6 based on 2,682 reviews