Save on Laptops Reviews

Name: Save on Laptops
Rating: 4.55

4.6 Rating 2,682 Reviews

89 %

of reviewers recommend Save on Laptops

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Metrics

4.6

Based on 2,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer support staffs are very helpful. The package came in a perfect condition. Fast delivery.”

Helpful Report

Posted 9 years ago

“This is one of the, if not the very worst company I have ever dealt with. I ordered a laptop for 5 day delivery, it came 10 days late and the laptop had the wrong hardware and was broken. It would also keep randomly turning itself off. After this, I had to arrange to return it to them myself, and had to spend about £25 on packaging supplies and boxes, which they told me they can't pay for even though they are the ones who sent me the faulty laptop in the first place. Overall it has taken me 4 weeks after receiving it to send it back to them and now I am in limbo waiting for what will happen next. Absolutely dreadful company. Will never work with them again.”

Helpful Report

Posted 9 years ago

“I paid for the next day delivery, after much chasing and hours on the phone to both, the seller and their courier, I had to collect it up from a picking point myself after 4 days. For those 4 days nobody was able to tell me where the parcel was. The seller shifted the blame despite the wrong labels attached to the parcel by their own warehouse, later admitting that 'they forgot to despatch'. Asus laptop I got had specs stating 'Keyboard Type - Laptop Keyboard' which makes one assume it is a standard UK keyboard. Well, it is not - it is a US one. Also, it keeps turning itself off despite many settings changes/other simple solutions that would normally work. I had to have it serviced - I'd dread to contact this company again for return/repair/anything at all, since they were unable to process a simple order in the first place. It would've probably taken a month, if lucky. Utter nightmare, no compensation offered upon my first complaint, no further reply, atrocious customer service.”

Helpful Report

Posted 9 years ago

“Quality of product is good - exactly as spec'd and what I expected. You are let down by your customer service. I bought on the free delivery in 5 days option. There was no delivery after 5 days. I contacted you by phone to be told that the screen I prdered was Out of Stock - although it was showing as in stock at time of order. Delivery was made 2 days later - 7 working days after order was placed”

Helpful Report

Posted 9 years ago

“Fantastic service. Product as described. Would not hesitate to purchase from, highly recommend.”

Helpful Report

Posted 9 years ago

“My new laptop arrived today, 2 days after ordering it, which I was very pleased about as I had expected it to take much longer with the free delivery service of approx. 5 days. I'm pleased I didn't go for one of the paid delivery options! I would have given this a 'very good' rating but I tried to order this on Saturday when my old laptop suddenly 'gave up the ghost' and was disappointed that I couldn't order on-line at the w/e because the website didn't recognise my address. I was also disappointed that I was unable to phone at that time as the phone line was open only Monday to Friday. That apart, excellent service and a good bargain price for my laptop.”

Helpful Report

Posted 9 years ago

“Lenovo laptop was a good price, ordered and delivered in quick time, all seems to work well so far. Thanks.”

Helpful Report

Posted 9 years ago

“The ordering process was nice and straightforward. Once i picked the laptop i wanted from the large range available, it was just a few minutes before i had my order completed. The next day delivery was dead on time. This is my 2nd laptop purchase from save on laptops and i cannot fault their service. Thank you.”

Helpful Report

Posted 9 years ago

“I hadn't heard of this company until a friend told me about them - I am so glad he did. My laptop arrived in good time and is of very good quality. My only issue with this company is that I couldn't track the "package" as it was being posted which made me worry, although there was no need to! 10/10 would buy again!”

Helpful Report

Posted 9 years ago

“Ordered HP laptop about 10.00 pm Monday, 5 October2015. Immediate and confirmation of receipt of order. Received delivery of product in excellent protective packaging on Friday 9 October at approximately 10.30 am. The service was quick , efficient and professional with no cause for complaint in any respect.”

Helpful Report

Posted 9 years ago

“Nice buy, quick delivery, recommended to anyone.”

Helpful Report

Posted 9 years ago

“Received laptop, very happy, great service”

Helpful Report

Posted 9 years ago

“Delivery was the only good part of the service. My laptop came with the wrong hardware, it took 5 weeks overall just to get it back to me after spending so much money on a laptop, Without any form of compensation for wasting 5 weeks waiting on a laptop due to their own fault. Customer service was completely shocking, i will certainly will not be purchasing from you again and i wont be recommending to anyone”

Helpful Report

Posted 9 years ago

“- turned up exactly when you said it would. Worked out of the box but would have been better if Windows 10 was loaded Would recommend you - actually have!”

Helpful Report

Posted 9 years ago

“Very Fast Service arrived when it should have. i would recommend Save on Laptops highly”

Helpful Report

Posted 9 years ago

“I had to pay for delivery but did not receive it with in the 4 days and had to ring up to find when it would be arriving.”

Helpful Report

Posted 9 years ago

“Good price on product, but nearly went with rival because it offers no Quidco cashback and refuses to accept AMEX cards”

Helpful Report

Posted 9 years ago

“No one really care about the parcel I recieved totally faulty dead machine. Nothing but a trash. Waiting for the return since week and no response from either ways.. just want my money back.”

Helpful Report

Posted 9 years ago

“Good prompt service laptop arrived within the specified timescale had chosen free 5 day service and could have had it in 4 if somebidy had been in to take delivery, delivery agent gave option of changing day and gave a 1 hr window for delivery ideal!”

Helpful Report

Posted 9 years ago

“your ref: G9EMVZXM9 Thanks for the computer, I am sure that is will be great when I get into it!!! Thanks for the computer, I am sure that it will be great when I can get into it. The instructions said, follow the instruction on the screen to complete the set up. Unfortunately, the only screen to which I can gain access is the one that asks for the password. I have no indication in the package as to what the password is. I also ask, as the computer has a password, has it been used by someone else, the information on your web site does not indicate that the computer was pre-used. I should be grateful if you could let me know how to procede. I have set up my 4 previous computers without a problem, I am not a novice! Many thanks Miss Jennifer Dunford email: pjdwhitmans@aol.com”

Helpful Report

Posted 9 years ago

Save on Laptops is rated 4.6 based on 2,682 reviews