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Save on Laptops Reviews

4.6 Rating 2,682 Reviews
89 %
of reviewers recommend Save on Laptops
4.6
Based on 2,682 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email

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Anonymous
Anonymous  // 01/01/2019
Great , fast, efficient and competitive prices offered. Thanks for your service. Riccardo Canale
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Posted 8 years ago
excellent service
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Posted 8 years ago
Excellent service, fast delivery 5*
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Posted 8 years ago
I had to ask Cusomer Services a question regards VAT and they prompted very quickly. great service Laptop arrived when expected, no problems
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Posted 8 years ago
My first purchase from Save On Laptops and I cannot fault the service, ordered in the afternoon, arrived first thing the next day.
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Posted 8 years ago
The product was an excellent price, the service was good and standard delivery was free - and quick! Couldn't wish for more really. Thanks, SaveOnLaptops :)! Lewis
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Posted 8 years ago
Ordered over the weekend and had the laptop in my hands early Tuesday afternoon. The laptop came well packaged and was up and running in minutes. It's very fast!!!! Communication with SaveOnLaptops is excellent, this is the second product I've bought from them and will buy from them again in the future when the need arises.
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Posted 8 years ago
Had to send a email besides that everything went very good
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Posted 8 years ago
Very fast delivery with laptop well packaged. Still having to fiddle a bit with setting up, but am not familiar with Windows 10. The machine appears to work well, although not quite as fast as I had hoped. After using it for a few days I now wish I had bought the 17 inch model {but had to register it before finding this out}. Very happy with the price though!
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Posted 8 years ago
delivered on time happy with service see how it goes ? will review again
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Posted 8 years ago
Excellent service, ordered during a bank holiday weekend not expecting delivery until Friday at the earliest but hey presto 9.00am Wednesday received on standard delivery as ordered. Saved myself £200.00 compared to some other retailers for the same laptop.
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Posted 8 years ago
Laptops delivered and meet my expectation. Earphones pack with the laptop was delivered broken.
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Posted 8 years ago
easy to order - came very quickly :-)
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Posted 8 years ago
I ordered an Asus Transformer Book T100TAF-W10-DK076T for an elderly friend specifically because in the description it states: "Integrated Dual Webcam with Microphone", which is confirmed by the photos of the product which clearly show a camera in the front & back of the screen. When it arrived it only had the forward facing camera which I queried with customer services. I was informed that "Integrated Dual Webcam with Microphone" actually means one webcam integrated with the microphone. When I responded that in that case the description should read, "integrated webcam & microphone" and that the photos clearly show a camera in the back of the screen I was informed that yes, that was the one webcam referred to. When I responded that the photos also clearly showed a forward facing webcam I was informed that, " I have double checked with both the product manager for this item and with our technicians and this item has not been miss-listed" & asked to return the item for a refund. To be clear, my issue is not with the product quality, which is very good, but by the fact that, in my view, it is misleadingly advertised & described and with the obvious attempts by this company's customer service department to fob me off with a number of implausible explanations & excuses. Check it out yourself & tell me if I'm wrong because it's possibly me who doesn't understand written English.
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Posted 8 years ago
They took 25% out of my money when I returned the laptop as faulty and they claimed it wasn't. Despite my please they didn't do a full refund so I didn't get the laptop and also lost 25%, so be careful before buying. Another worst thing is that when they want to get money from you (sales, pre-sales) they are available on phone, but for returns it is only via email, so make it slower and painful.
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Posted 8 years ago
I ordered a Grade A product described as in very good condition, on arrival there was a deep scratch on the screen, I immediately contacted Customer Service, I sent photos and I requested a return. It took over 24 hours to reply, they failed to send shipping label yet claimed it was attached to the e-mail and they then failed to respond to telephone calls or e-mails subsequently, I have now returned the machine at my own cost. Upon further investigation directly with ACER it transpires that the laptop was already over 12 months old and had already been repaired by them - all this for a £20 discount against original list price? Very poor value and I now await my refund.
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Posted 8 years ago
Good pricing and quick delivery.
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Posted 8 years ago
Too bad, the laptop receives the first day has some issues, now not only replace new one and ask me pay out of the construction cost, hope all guys don't be deceived.
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Posted 8 years ago
Great laptop very high performance. Excellent service from this site. The laptop arrived next day, and I only requested standard delivery. Will use them again
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Posted 8 years ago
Item arrived on time and as described. So far no issues with my laptop, it works fine and its very good. The only thing that a bit disappointing for me is that the code for the game accompanied with the gaming laptop is already expired , but that on Asus themselves.
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Posted 8 years ago
Save on Laptops is rated 4.6 based on 2,682 reviews