Scottish Widows Reviews

“ I have had an Investment policy for 5 years and up until recently things have gone smoothly however within last few months there have been delays in monthly income transfers . Although whenever I contact it's always through Clerical Medical customer service who are very good . But it would be ideal to contact Scottish Widows directly. I have now given thought to withdrawing the whole Bond ”

“ In line with other customer reviews, I have also experienced appalling service from Scottish Widows, with the transfer of my pension to another provider taking 11 months in total! This involved several hours of phone calls, sending same documents on multiple occasions, registering a complaint the Financial Ombudsman, and at one point visiting their Edinburgh office to hand in documents in order they could not further claim non-receipt. ”

“ I wrote to my local MP and complained about the service and performance of Scottish Widows company pension fund. Would you believe my MP got a response in 3 days. The response was a copy and paste exercise from previous correspondence and the covering letter was littered with errors and inaccuracies. Just summed Scottish Widows cavalier attitude even to an MP. ”