Scottish Widows Reviews

1.1 Rating 139 Reviews

1 %

of reviewers recommend Scottish Widows

Company Reviews

Questions

Metrics

1.1

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

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How quickly does Scottish Widows resolve customer queries?

Helpful Report

(3 days ago)

Greater than 61% of reviewers feedback is Scottish Widows takes over a week to resolve customer queries.

Helpful Report

(3 days ago)

59.09%

Industry Average

“ I have dealt with Scottish Widows through no choice of my own my pension was transferred to them what a load of rubbish bad service saying they have sent documents out on three separate occasions but never received !!!! Even though I'm getting post from other companies shoddy if you can don't use them they are terrible thank god as from today I don't have to deal with them !! ”

- Anonymous

“ Absolutely horrible customer service! Poorly trained and useless. I would strongly advise not to deal with SW as it will take you nowhere. ”

- Anonymous

“ Needs urgent investigation by Government. Certainly BBC should highlight what is happening to customer service ”

- Anonymous

Scottish Widows Reviews

Customer Service - Average