See Tickets Reviews

Name: See Tickets
Rating: 1.13

1.1 Rating 267 Reviews

3 %

of reviewers recommend See Tickets

Company Reviews

Questions

Metrics

1.1

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how See Tickets made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

See Tickets 1 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like many others on here I would not use See Tickets again. I can’t attend the event I’m going to and that’s fine but to not be able to use the Fan to Fan Marketplace as it’s currently unavailable. I just have to say good buy to £179. Life events get in the way which I get but See Tickets add to any disappointment and frustration due to their lack of customer service. All you get is what is in the t&c. Yes there are some ok reviews on here and other sites but please spare yourself the emotions by buying else where!!”

Helpful Report

Posted 2 years ago

“THEY DO NOT ISSUE REFUNDS IF YOU CANNOT ATTEND UNLESS FOR A SPECIFIC REASON. PLEASE MAKE ALL YOUR FRIENDS AND FAMILY AWARE. I am no longer able to attend an event in April (just over a month away). I requested a refund and received the following response: "Unfortunately we are unable to offer a refund or an exchange as tickets are strictly non refundable and non transferable as per our terms and conditions of sale. Our terms and conditions can be read at anytime at www.seetickets.com. We apologise for any inconvenience this may cause." YES, PRETTY INCONVENIENT AND PRETTY GREEDY CONSIDERING YOU ADDED A BOOKING FEE AS WELL”

Helpful Report

Posted 2 years ago

“Never ever buy from See Tickets! As many others said it before me, it is so annoying that in 2022 you only get a very limited number of reasons for which you cannot attend an event - for which, btw, you need justification, medical documents & all. Why did I pay an extra fee as insurance for my tickets then? This is outrageous and goes against my rights as a consumer - people change their minds, circumstances change, but you should have the option of getting your money back. I'm pretty sure I won't get mine back. Poor communication & customer service. Big, big, big mistake buying from them.”

Helpful Report

Posted 2 years ago

“Terrible service, concert was cancelled twice due to Covid,and still waiting to hear back they make it really difficult unless your buying,very frustrating”

Helpful Report

Posted 2 years ago

“Bought tickets for Xmas at Bedgebury in March 2021 with refund protection. A family member was unable to attend after unfortunately being diagnosed with cancer in August (event was in December). I submitted an application for a refund with medical evidence NINE WEEKS ago and I’m still waiting. Emails go unanswered, no telephone number available. Bedgebury customer service are now chasing this with See Tickets too and getting nowhere. I will avoid ST in the future, absolutely horrendous customer service.”

Helpful Report

Posted 2 years ago

“1. Booked in 2019 2. Moved event twice due to Covid (understanding) 3. Couldn’t attend on third date due to commitments 4. Returned tickets at my cost 5. No refund given and their system doesn’t recognise my order anymore 6. No way to contact anyone I would stay away from the business- they have no service at all and after dates changes they do not update their one way of contacting them. It is the worse format I have ever used. Should something change I will update the article.”

Helpful Report

Posted 2 years ago

“First of all I never received my tickets for my show in the mail like I paid for. They never told me the show was canceled due to Covid. They didn’t tell me there was a deadline I needed to respond to by to get my money back for the show that was canceled and didn’t give me a refund for the up-charge of the printed/mailed tickets even though they never came… the person on the phone basically told me it’s not their problem… never again will I use them. I don’t care who’s show they’re selling tickets for. Worst experience with a ticket vendor I’ve ever had.”

Helpful Report

Posted 2 years ago

“Ticket for Saxon concert on Saturday not arrived Sent text to get update but dont know when I will get response No contact phone number any more! Track ticket / order has no information Chat bot useless Considering in adfition to the ticket price 3 charges this is apalling”

Helpful Report

Posted 3 years ago

“Never got my refund. It's been 4 months.”

Helpful Report

Posted 3 years ago

“I always use See tickets and have always found them good to use - until Matilda was cancelled on 19/12/21 due to Covid. I still have not had my refund and it is a month later.”

Helpful Report

Posted 3 years ago

“registered with see tickets by creating an account with them in order to receive the tickets i had purchased. However they never arrived and a week before the concert i attempted to login to see tickets to track where my tickets were and they had no record of me ever having an account with them and i lost all my money”

Helpful Report

Posted 3 years ago

“See Tickets kept $50 when the producers of a show canceled a show. Instead of offering a different show time or refunding the total amount paid for the show that I had no control over the cancellation.”

Helpful Report

Posted 3 years ago

“Awful non existing customer service. Never received refund for cancelled Nutcracker performance although it is more than 14 working days now! I have an email from Box.Office that See ticket was refunded on 02/01. You have yet not processed my refund and ignored my emails and enquiries not mentioning there is no phone number for customer service. Trading standards will be notified!”

Helpful Report

Posted 3 years ago

“We booked through see tickets to go to the Botanic gardens in Edinburgh in November 2021. The botanics were excellent. See tickets cannot be contacted by telephone which is tricky. But the excellent staff at the botanics contacted them on my behalf.”

Helpful Report

Posted 3 years ago

“Bought tickets for an event that was already concluded. Why the portal let me buy tickets for an event that was already over is beyond me. When reaching out for a refund I was told none could be provided. Total BS. Scam policy. Should be avoided by promoters and buyers alike.”

Helpful Report

Posted 3 years ago

“DONT BUY FROM SEE TICKETS. Bought tickets for a show+ protection fee. Need a refund due to sickness/death. They will only refund if I buy more tickets through them? What a CON.”

Helpful Report

Posted 3 years ago

“I will NEVER buy tickets from them again. Live in USA. Concert in London. Have not been able to make contact either by email or phone Phone just rings. No availability to leave a message. Every email address I attempted was "failed" "page not found " email box not monitored". Even tried "reply" to previous email confirmation when tickets was purchased On line "Refund" form wont go through. Refund insurance even bigger scam. Only refund if cancelation, not if its been RESCHEDULED 3 times. Total BS. 700.00 wasted”

Helpful Report

Posted 3 years ago

“Paid $910, only refunded $825... they said I won't get all money back for shipping & "fees", total scam, not my fault the event was canceled.”

Helpful Report

Posted 3 years ago

“This company has closed their call centre? DONT BUY FROM THIUS COMPANY”

Helpful Report

Posted 3 years ago

“Paid an extra £7.10 on 'refund protection' because we werent sure everyone would be able to attend and event. When we decided to cancel and looked into what getting what a refund actually extremely difficult to get. I thought paying for refund protection meant we could actually get a refund if we decided not to attend - this is not the case. The circumstances under which you are eligible for a refund even with refund protection are so small its almost impossible to justify. I am extremely annoyed”

Helpful Report

Posted 3 years ago

See Tickets is rated 1.1 based on 267 reviews