Select Fashion Reviews

Name: Select Fashion
Address: Alpha HouseRegis RoadKentish Town, London
Rating: 2.04

2.0 Rating 133 Reviews

26 %

of reviewers recommend Select Fashion

2.0

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email

About Select Fashion:

Select Fashion is a high-street womenswear retailer aimed at 18-25 year olds. With over 1,000 products and new lines added each week, Select offers quality products inspired by the latest fashion trends at an affordable price.

Visit Website

Email:

Customerservices@selectfashion.co.uk

Location:

Alpha HouseRegis RoadKentish Town
London
NW5 3EW

Write Your review

Tell us how Select Fashion made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Select Fashion 1 star review on 15th June 2024

Select Fashion 1 star review on 23rd June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusting customer service in South Shields told we weren’t allowed refund there is very small sighn apparently can’t see this store staying open on this high street we were given credit note wich I am not happy about manager had awful attitude won’t be shopping there again”

Helpful Report

Posted 5 years ago

“After weeks of my items being returned - Yes it was recorded i contacted the company - Ignored then tried again and no responce please be aware i wish i had read all the bad reviews before using this comapny”

Helpful Report

Posted 5 years ago

“Staff are an absolute joke, all two of them!!! Which, yes is down to the company themselves who pay for one senior member and one under twenty five year old so able to pay under national minimum wage. Neither of them knew what they were doing when I went in to exchange goods and I had to guide them through the procedure when they just looked at me gormlessly. The icing on the cake was when I said that one of the items was one I wanted but just needed a different size and asked for her help to find the same item in the store. She replied by saying, well where did you get it from, it should be in the same place. I replied by saying well if I knew that, then I wouldnt be asking you. She then said OK no need to be rude, and walked away!!!! Emmmmm. Very unintelligent staff with no understanding or interest in their job. No understanding or interest in the company they work for and no interest or understanding of customer service. These are the qualities this company looks for when they employ all of two staff to look after one of their stores, so they can pay them peanuts without any questions.”

Helpful Report

Posted 5 years ago

“Ray at the Haymarket store in Leicester (says she’s originally from Coventry) wasn’t really helpful. I thought she was quite forceful in terms of kept bragging and telling me to go back to Birmingham to do my exchange or refund on gift card from my purchased items because it looked like she couldn’t be bothered to from the very beginning. I don’t get why she kept telling me to go back to Birmingham when all the Select stores are the same. I also rang in this morning about student discount and the store did say yes just show them a card or uni days. However, when I went into store she was abrupt and just told me to go back to Birmingham. I accepted the fact that they did not take uni days but I don’t get why they would say they do. However, that’s not the point. I didn’t enjoy the customer service as I felt she was being rude and forceful.”

Helpful Report

Posted 5 years ago

“Hi, I bought a waistcoat and it was described as white but was in fact cream. I was advised to return it and the postage would be refunded. After waiting for weeks, a cheque for £4.00 eventually arrived. I paid it into the bank and it was returned to me as the cheque had bounced. I have contacted Select many times regarding this and they still haven't replied to any of my emails. If this is how they treat their customers I would never buy from them again!!!!!”

Helpful Report

Posted 5 years ago

“I have visited the witham store a few times recently and to say the shop is poorly run is an understatement. There is to much stock crammed together so tightly you cannot get a pushchair or wheelchair around 85% of the store. Some of the stock you can’t even get to as its stuffed in dark corners. The condition of the fitting rooms is despicable with ill fitting ripped curtains and wallpaper ripped and hanging from the walls, and dirty marks and stains everywhere. As shocking as the condition of the store it’s the staff that really stand out , but not for good reason. I don’t think Iv ever come across such rude ignorant staff with 0 enthusiasm to even acknowledge you let alone help in any way. I asked for the price of something to a girl I think was called chloe and was looked at like I was bothering her and she would rather I didn’t even speak to her, to look at a customer like something you e just picked off the floor is truly unacceptable. Then when I actually tried to return an item she was increbily rude again. The last few times the staff have been uninterested ans unhelpful but this was a final straw. I will never return to this shop and neither will the members of family that were with me.”

Helpful Report

Posted 5 years ago

“Love the clothes in here, the sizes are always right and in all the ones I've been to staff have been lovely.”

Helpful Report

Posted 5 years ago

“I ordered a pair of jeans and wore them once within one wear the zip of my jeans breaks.”

Helpful Report

Posted 5 years ago

“I bougt pair of shoes but later I changed my mind and went back to return I had my receipt and shoes were in resaleable condition but lady refused to give me credit note she told me I will only have to exchange with something else. I had really bad experience and I eventually have stopped buying from select because I feel if I buy something and it doesn't fit me then I won't be getting my money back. I had terrible experience this happend in store which is located in birmingham city centre.”

Helpful Report

Posted 5 years ago

“Amazing quality fashion”

Helpful Report

Posted 5 years ago

“Needed to exchange an item in Edgware store, same item different colour, sales assistant wouldn’t let me pay the same price I paid with my student discount said I needed to pay extra and said this colour costs more. Then she checked receipts again after I asked her to check the price. She then realised the mistake was hers but told me it was too late to do anything about it now. I said that’s unfair and she rudely replied “It’s only £2.”then she threw the jumper behind her. I had to then ask her for the jumper I paid “only £2” extra for.”

Helpful Report

Posted 5 years ago

“Purchased boots for £25 6 months ago. Worn 6 times Now they have cracked right across the sole underneath. Returned them to the shop in hull today to be given £7 refund. As they told me they are no longer £25. This is disgusting and very convenient for the store to get away with robbing their customers. I will never ever buy from this store again. And I will make all friends and family aware of this disgusting policy.”

Helpful Report

Posted 6 years ago

“Bad experience, never received the jacket I ordered on line, spent 32 quid, was sent to tx max, then argos, where I never knew it was there, then argos sent it to Charity, no apology, no refund, just my fault, why would I ask for it to be delivered to argos when I had free home delivery, never again will I order on line again. Staff are useless.”

Helpful Report

Posted 6 years ago

“Never buy from here!! It’s all false information cheap materials, Scams!!!!”

Helpful Report

Posted 6 years ago

“Fab teen girls clothes x daughter love them”

Helpful Report

Posted 6 years ago

“Just all in all a painful experience. Staff are clueless and useless. I’ve seen better costumer service in McDonald’s. In fact I think the staff here wouldn’t even make the cut to flip burgers they were that thick.”

Helpful Report

Posted 6 years ago

“Good quality and cheap clothes.”

Helpful Report

Posted 6 years ago

“Not enough in my size of clothes to fit me”

Helpful Report

Posted 6 years ago

“I had signed up for a code which offered me free delivery and 15% off my clothing. that was fine then i went to check out my order and as i live in Scotland it had said i had to pay £6.00!!! delivery which is shocking considering bigger brands of women's clothing like prettylittlething, missguided etc. cost at the most £4 for delivery to me! i then emailed the select fashion customer services for advice as i do not understand why you would give people a code when that code is not valid for everywhere (very misleading). i was then sent back a email saying that the charge for Scotland can not be changed etc. well i'm truly sorry but why in gods name would you be handing out free delivery and 15% off when it does not apply to everyone. not only that but i had to spend £20 to get the 15% off! i needed these trousers as they were the only ones i saw anywhere that i liked so i was certain to get them for a upcoming event i have before it was too late. i am truly disappointed with this and am seriously considering never shopping here again which is a pity as i love their clothes. i never have once written a bad review on anywhere but this was an absolute joke and completely misleading.”

Helpful Report

Posted 6 years ago

“going into the store and buying items and one of the clothing wa sleft with a tag how.embarrassing is this i went to one of the shops and it had beeped and made me look stupid i am not happy at all .”

Helpful Report

Posted 6 years ago

Select Fashion is rated 2.0 based on 133 reviews