Sendapallet.co.uk Reviews

Name: Sendapallet.co.uk
Rating: 4.15

4.2 Rating 677 Reviews

78 %

of reviewers recommend Sendapallet.co.uk

Company Reviews

Questions

Metrics

4.2

Based on 677 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01623 555707

Email:

rich@mitchellsofmansfield.com

Write Your review

Tell us how Sendapallet.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“End to end service was excellent, from the courtesy call confirming collection to the on time delivery at the destination. It is the first time that I have shipped a pallet and will use this service as my preferred choice next time. Efficient, Economical and Effective. Thank you.”

Helpful Report

Posted 9 years ago

“Always excellent, always professional. Pallet is collected the day after the booking is done (regardless what the website / email may say) and is delivered in time and safely. The driver is careful, professional and friendly, in constant contact with his supervisor / manager and always willing to help. Very happy customer.”

Helpful Report

Posted 9 years ago

“Still not received it an hour and a half past your job complete e-mail. Is there a problem?”

Helpful Report

Posted 9 years ago

“This is Simon, the pallet was delivered to me and I organised and paid for the shipment. Important that the vendor of the goods, Martin, was kept in the picture. Martin told me the pick up was on time. The goods arrived with me on time and in good condition, overall an excellent job thank you. Simon Enderle”

Helpful Report

Posted 9 years ago

“I use these quite a lot for large items, very quick service,very reasonably priced.”

Helpful Report

Posted 9 years ago

“great service and on time.many thanks jeff”

Helpful Report

Posted 9 years ago

“The delivery took 10 days from being picked up to actually reach me. During this time I had no contact from the company to give me an expected day and time for delivery. On the day that the package arrived, the driver called me 5 minutes before he turned up at the house. More communication would have been appreciated.”

Helpful Report

Posted 9 years ago

“No information yet available.”

Helpful Report

Posted 9 years ago

“fast great service,cheap and well beyond expectation.thank you”

Helpful Report

Posted 9 years ago

“I've used this service around 10 times, mostly because its easy to book on line and is value for money. However I have been let down several times with no communication - I always had to chase you. Given you quote you are state of the art I would beg to differ. When questioning with the office why I had not been called by the driver the answer was 'not all drivers have mobiles and its not their job' Also I note none of my pallets are ever scanned as part of a tracking audit system. None of this says state of the art to me. My local sweet shop takes UPS packages and they scan everything. When I order a Fridge from AO.com they bombard me with contact - a pallet service is way short of top service and is a dinosaur by comparison. Mitchell's may be the 'owner' of the booking but once its in the system it is with 'any carrier' and they just dont seem to care.”

Helpful Report

Posted 9 years ago

“Booked on the Monday, collected Tuesday, Delivered Thursday, No problems.”

Helpful Report

Posted 9 years ago

“A Quick fast service”

Helpful Report

Posted 9 years ago

“EASY TO BOOK AND PAY FOR BUT TRACKING 'JARGON' CONFUSING.”

Helpful Report

Posted 9 years ago

“The pallet was collected, as arranged on the Thursday and all seemed well. On Friday afternoon another lorry turned up to pick up the pallet. This, understandably, caused some confusion as to who had collected the actual pallet. However the pallet has been delivered and all seems well. I would suggest a careful check of the procedures to reduce wasted journeys and unnecessary panic for your customers. All in all not bad. Collected and delivered at the agreed times and dates.”

Helpful Report

Posted 9 years ago

“Hi I arranged for item to be collected and (send a pallet) to supply the pallet full size , I paid the extra money £12 . I have just received a email from the lady who has sold me the item and she has told me your driver never supplied the pallet and the item has been placed on its back unwrapped and untied !!! I am a bit concerned this item is going to be damaged ( it is a newly painted pony cart with disc brakes ) Delivery will be tomorrow 13/10/15. I would be grateful if you could reimburse my supplied by you pallet fee and I do hope that this item is in no way scratched as I have before pics that the seller sent me. I fillies out the form online and paid then after I called a contact centre to pay the extra money for you to supply pallet as seller did nt have one. This was done within 20 mins interval and they relayed all my details and number back to me so I don't understand how this error has occurred. Thanks mick”

Helpful Report

Posted 9 years ago

“I have not had the pleasure of interacting with this company. I am waiting (again) for the vehicle to arrive. I have had no confirmation that it (the load) will be collected this afternoon. Any information would be greatly appreciated. Thank you. Also, it was not I that made the booking, it was made by "Mike" who had bought my pony cart from a web-site.”

Helpful Report

Posted 9 years ago

“Fantastic, very efficient, friendly staff and drivers overall a good service. Thank you Lesley Lowe RB1 LTD”

Helpful Report

Posted 9 years ago

Sendapallet.co.uk is rated 4.2 based on 677 reviews