shapermint.com Reviews

4.4 Rating 2,062 Reviews

85 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.4

Based on 2,062 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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My parcel got lost do i get a replacement?

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Asked by Arlene (2 days ago)

I recieved my brasbut not my shaper, do they typically ship seperately

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Asked by rosemary (4 days ago)

I need a phone number for a live operator. I want my subscription and my membership canceled immediately.

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Asked by Judi Kasprzak (6 days ago)

I want to cancel the subscription and my membership immediately

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Asked by Judi Kasprzak (6 days ago)

I need a phone number on your company

2 Helpful Report

Asked by Ann Gubbins (3 weeks ago)

what is email address for shapermint? chat is worthless and I need help

1 Helpful Report

Asked by Mary (1 month ago)

I would like to speak to a representative

1 Helpful Report

Asked by Kathy (2 months ago)

How can I get a label for an exchange?

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Asked by Deborah Hodge (2 months ago)

When I ordered I got one black and one white bra. Then during the order I was offered a discount and thought it was on the same two bras but it ended up as two more black bras. I was wondering if I could exchange the two blacks for different colors? I have not worn them. I have been sick and that is why I haven’t asked sooner!

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Asked by Linda Schaetzle (2 months ago)

Do the bras roll up under the breasts?

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Asked by Carrie (3 months ago)

I have items to return to Shapermint. The return label they sent me does not work in the post office. It comes up with an error message stating the barcode is not valid. I can’t get anywhere with customer service as they keep resending the same label. Don’t know what to do. I’ve even sent them a screenshot of the error message!

1 Helpful Report

Asked by Helen (7 months ago)

I have tried for 3 days for someone to help me on a mistake they made No one has responde. I bought 1 truekind bra in flesh tone to see if I could wear it! And if it fit order more. Well I got 4 bras not one but four and they charged me $109.00 for those bras. I have asked for a return label and asked if they would refund my visa. Reach me at sunshinedtd16@gmail.com. My name is Diane please answer my complaint I know you will! Thank you so much!!

1 Helpful Report

Asked by Diane (10 months ago)

Your customer service is awful! I have written for everyday for a week and sent a message on Facebook that you never answer. I want to ask some questions about your bra's. They are very comfortable but I do not like the unattached floating pad in them AT ALL! I CAN'T TELL BY YOUR WEBSITE IF THEY ALL HAVE IT OR IF THERE ARE SOME THAT DON'T. I LIKE THE PULL OVER STYLE IN 3X WITH NO FLOATING PADS. I WANT TO RETURN THE ONES I HAVE BUT CAN'T GET YOUR RETURN ON THE WEBSITE TO WORK!! I WOULD BUY MORE BUT WITH NO RESPONSIBILITY TO YOUR CUSTOMERS AND NO WAY TO TALK TO A REAL LIVE PERSON. I WON'T BE BUYING AGAIN. PLEASE HELP SHERRYKIDSMOM10@AOL.COM

1 Helpful Report

Answered by Kim D Sherry (10 months ago)