shapermint.com Reviews

4.4 Rating 1,005 Reviews

87 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.4

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Returns

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Customer Service

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How quickly does Shapermint.com resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 45% of reviewers feedback is Shapermint.com resolves customer queries within an hour.

Helpful Report

(4 weeks ago)

81.82%

Industry Average

“ The items I recently purchased are very comfortable … exactly what I wanted! Even though there was a postal strike, Shapermint found another method to deliver. Great customer service. ”

- Kim Picard

“ I really like the bathing suit/dress. The delivery was on time even with the postal service on strike, the package came undamaged. I am looking forward to using my bathing suit in the new year. ”

- Adele

“ I appreciate the basics of Shapermint policies. 1. Quality fabrics and construction. 2. Fit and comfort for a multitude of body configurations. 3. Excellent return policy. 4. Responsive customer service. 5. Style choices including range of colors. ”

- Melody S

shapermint.com Reviews

Customer Service - Good