shapermint.com Reviews

4.4 Rating 835 Reviews

85 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.4

Based on 835 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Customer Service

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How is Shapermint.com returns process?

Helpful Report

(3 weeks ago)

Greater than 66% of reviewers feedback is Shapermint.com returns process is easy.

Helpful Report

(3 weeks ago)

55.56%

Industry Average

“ The worst company for returns. I’ve been reaching out via their bots that aren’t human regarding a return. I’ve been reaching out via their only way … bots cause I’m having trouble creating a return label or get a QR code with no success. I’ve left messages on the phone and nothing. Anyone have suggestions, would appreciate it. ”

- Anonymous

“ Trying to get a refund is the worst experience. You cannot talk to a real person. They are set up to make giving refunds impossible. DO NOT BUY FROM THEM. EASY RETURNS IS A LIE. HORRIBLE COMPANY. ”

- Anonymous

shapermint.com Reviews

Returns - Average