shapermint.com Reviews

4.4 Rating 2,066 Reviews

85 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.4

Based on 2,066 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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How is Shapermint.com returns process?

Helpful Report

(4 days ago)

Greater than 68% of reviewers feedback is Shapermint.com returns process is easy.

Helpful Report

(4 days ago)

52.38%

Industry Average

“ Don't Buy any of the last minute deals they offer you upon check out! Even though it says returns or exchanges are 60 Day guaranteed. All of those "special offer items" they say are non returnable or non exchangeable!!! Being my first time buying with them, I was not sure of the sizing. I took advantage of an offer. NOW IM STUCK WITH AN ITEM I CANT EXCHANGE SO I WASTED MONEY!! ”

- Amy

“ I tried to return the bra, but their site is set up for exchanges, not returns. ”

- Anonymous

“ The worst company for returns. I’ve been reaching out via their bots that aren’t human regarding a return. I’ve been reaching out via their only way … bots cause I’m having trouble creating a return label or get a QR code with no success. I’ve left messages on the phone and nothing. Anyone have suggestions, would appreciate it. ”

- Anonymous

shapermint.com Reviews

Returns - Average