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Shpock Reviews

1.3 Rating 154 Reviews
6 %
of reviewers recommend Shpock
Company Reviews Questions Metrics
1.3
Based on 154 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Avg Email Response Time
25 minutes

Popular Questions:

Delivery

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Customer Service

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How quickly does Shpock resolve customer queries?
Helpful Report
(2 months ago)
Greater than 67% of reviewers feedback is Shpock takes over a week to resolve customer queries.
Helpful Report
(2 months ago)
F

Customer Service - Bad

0.00%
Industry Average
“ Poor customer service Alot of time wasters by non verified accounts ”
- Anonymous
“ Only wish there was a mere BASIC ONLINE customer service management in place which in my eyes still seems inexistent. ”
- Oliver
“ SCAM AVOID Half the items listed on there are already sold however you can still buy and pay for these items, Shpock will then keep your money for as long as possible so they can profit off the interest I waited 9 days for a refund. Customer service are a waste of time and just send you copy and paste responses. ”
- Callum Adamson
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