Simply Be Reviews

Name: Simply Be
Address: Griffin House, 40 Lever Street, Manchester
Rating: 2.52

2.5 Rating 172 Reviews

38 %

of reviewers recommend Simply Be

2.5

Based on 172 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

About Simply Be:

Fashion without limits in sizes 14-32! All the latest looks including plus size dresses & jeans, as well as designer plus size clothing by Anna Scholz & Joe Browns. Simply Be provides plus size clothing in the latest fashions for confident, curvy women. As well as our own gorgeous clothing, Simply Be brings you the most fabulous fashion from big brands and designers. Fashion in sizes 14-32, all sizes one price.

Visit Website

Phone:

0871 231 5000

Location:

Griffin House, 40 Lever Street
Manchester
M60 6ES

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Simply Be 1 star review on 7th March 2024

Anonymous

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 20th December 2022

Kyriaki Siampi

Simply Be 5 star review on 18th May 2022

Rel

Anonymous

Anonymous // 01/01/2019

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“Service has always been great, refunds always quick with no issues and delivery always on time when this has not been the case simply be has always issued a good will gesture to my account. Clothing is quality also, would definitely recommend them.x”

Helpful Report

Posted 2 years ago

“I’ve had nothing but problems with the courier that simply be uses. They don’t collect when they are due to collect. They don’t deliver even when they message a time they will deliver. This is not once or twice! This has been happening to me at least 30 40 times over a couple of years now . Each time I request to simply be that they don’t use this company Hermes for my parcels . I get the same old apology and an offer of a discount code for my next purchase? This isn’t customer service or satisfaction! I don’t need apologies or bribes of discounts ! I want need and demand better service from a reputable courier company! Not rubbish unprofessional uncouth I’ll mannered uncaring people at Hermes. This is why I’m ceasing to make any more purchases at simply be, jacamo,jd williams, home essentially and all affiliates. Enough is enough. They don’t care about their customers otherwise they wouldn’t use Hermes!”

Helpful Report

Posted 2 years ago

“Absolutely terrible!! don't order, its not worth the aggro, currently on hold for the 3rd time, 57 minutes, this call, charging me for items I didn't purchase! Sent photos of what I kept as instructed, but still no luck. Just want to pay what is owed and not order again from them!”

Helpful Report

Posted 2 years ago

“Clothes, over priced poor quality.”

Helpful Report

Posted 2 years ago

“Do not buy anything from this shower Poor customer service I bought a swimsuit. No alternative but to open an account in order to purchase. Paid in full when bill arrived. Got sent accusatory and threatening text messages stating I owed the balance and would be referred to a credit reference agency. Totally inappropriate and unacceptable given that I had paid the balance of 23.50 pence in full . Had to send photos of my bank statements to prove. Did not accept responsibility and apportioned blame on me . Load of hassle . No decent apology . Awful customer service. Do not buy anything . I certainly will not ever deal with them again.. Poor modus operandi.”

Helpful Report

Posted 3 years ago

“Awful service. Went online following an ad for a coat in sale went to purchase the coat and as I was about to pay a pop up to say 20% if you open an account today - so I did. Got to basket and no discount applied. Contacted on chat and advised not applicable on sale items annoyed as would not have opened the account. Purchased anyway. Paid full amount prior to due date via simply e website but after a couple of days not appearing in account l. Contacted via chat and was told can take up to 6 days. Concerned re late payment charge/notice at which point chat ended by advisor (?) contacted again and told referred to accounts team and they would ensure applied in next 48 hours. Still not showing 3 days later and now notified by back simply be have reversed the payment and credited my bank! Whilst trying to contact Again - I've now got a text to say I have an overdose payment and 24hurs before credit file notified of a missed payment!! BEYOND ANNOYED AND FRUSTRATED”

Helpful Report

Posted 3 years ago

“Awful clothes. unflattering.”

Helpful Report

Posted 3 years ago

“Placed two orders end November despite several emails and chats my orders have still not even arrived at Hermes even though they have been dispatched from simply be”

Helpful Report

Posted 3 years ago

“Collection of returned items has resulted in a great deal inconvenience. Poor response from them also in dealing with this.”

Helpful Report

Posted 3 years ago

“I ordered and waited to only find out the order was cancelled due to an error. They didn't tell me about it! They made no attempt to send out the items again either.”

Helpful Report

Posted 3 years ago

“Ordered my item on the 28th October and have been trying to ask Simply be to help me with my parcel. Have not not received it. Now I have to go have a refund form sent to me, I have to print it sign it and send back and what 2 weeks for my money. All I want is to re-order it with the money I have already spent as in re-send it.”

Helpful Report

Posted 3 years ago

“Took my money then kept delaying delivery. Absolute joke of a company. Expecting customers to wait 3 months from order date is unacceptable, esp when they are quick enough to take payment”

Helpful Report

Posted 3 years ago

“The products are good… the delivery service is ok… tried to set up a DD on line wasn’t working so called to make a payment . Waited 10 minutes for someone to take payment, waited another 22 minutes to set up DD to be told they had put me through to wrong department , waited and waited no one answered .. disgraceful service”

Helpful Report

Posted 3 years ago

“Wanted to order 2 dresses to wear for my son's wedding in June. Was told I couldnt order as two shirts I ordered ages before had not been paid for. I showed them my bank statements from that time. Complaints handler said she couldn't see the payments and that the matter was now closed. I sent them bank statements with the payments highlighted. The complaints have not reduced my balance to zero. Nor did they send me statements every 28 days as stated in their descision letter. Totally being given the run around.”

Helpful Report

Posted 3 years ago

“Great for taking payment and sending parcel but the problem comes when you return it takes 14 days to return the money back to me which i think os really bad customer service. I wont be ordering from them again. I rang up to ask about this and the staff member had a bad attitude.”

Helpful Report

Posted 3 years ago

“Awful customer service, only wanted an eternity ring from my fiance, sent the tight one back ordered a bigger size and they lost it during dispatched toom me 5 days to find this out useless customer service after customer service, now waiting for another replacement after 5 days still processing never recommend and won't be ordering again I will stick to very they are more reliable ta”

Helpful Report

Posted 3 years ago

“Been a customer for years, went to place an order today £2500 credit limit and my order was cancelled as was my credit limit. Checking my account it says -£1500 and zero credit. contacted online chat, useless, was told by someone called Chuma, it would be passed to accounts and someone would email me and keep checking, this is disgusting service, had no emails saying anything will change, just had the credit limit withdrawn which I guess will now impact my credit report - will be passing this onto the Financial Ombudsman”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Express delivery a joke tracking shows still being processed customer services useless should have been delivered Saturday morning been told Monday abysmal service and company”

Helpful Report

Posted 3 years ago

“Really poor customer service - don't know know where in the world it's based but English is not a first language. So frustrating. They charge a premium for items, charge delivery even when you spend a lot and charge interest - surely they could afford a customer service base in the UK.”

Helpful Report

Posted 3 years ago

Simply Be is rated 2.5 based on 172 reviews