Simply Be Reviews

Name: Simply Be
Address: Griffin House, 40 Lever Street, Manchester
Rating: 2.54

2.5 Rating 170 Reviews

38 %

of reviewers recommend Simply Be

2.5

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

About Simply Be:

Fashion without limits in sizes 14-32! All the latest looks including plus size dresses & jeans, as well as designer plus size clothing by Anna Scholz & Joe Browns. Simply Be provides plus size clothing in the latest fashions for confident, curvy women. As well as our own gorgeous clothing, Simply Be brings you the most fabulous fashion from big brands and designers. Fashion in sizes 14-32, all sizes one price.

Visit Website

Phone:

0871 231 5000

Location:

Griffin House, 40 Lever Street
Manchester
M60 6ES

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Simply Be 1 star review on 7th March 2024

Anonymous

Simply Be 1 star review on 29th June 2023

Simply Be 1 star review on 20th December 2022

Kyriaki Siampi

Simply Be 5 star review on 18th May 2022

Rel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like many people on here, Simply Be seem to be unable to divert parcels once despatched, they do not respond to email complaints, and yet their competition can, so clearly the answer is, go elsewhere.”

Helpful Report

Posted 1 year ago

“Paid for next day delivery only for the order to be sent to an incorrect address. When requested a new order be sent to correct their mistake, they wanted me to pay for the order a second time. Terrible customer service, no resolution to their mistake.”

Helpful Report

Posted 1 year ago

“Received unsealed goods that were damaged and not fit for purpose, returned them only to have them sent back to me saying they were not damaged and bits were missing! Awful customer service. Do not use.”

Helpful Report

Posted 1 year ago

“Wrong item received not once but twice,completely wrong colour (black with pink logo) when ordered pink with white logo and stripes : ( tags and invoice both times said pink/white but no white to be seen and items were black with small pink logo and no adidas stripes of any colour to be seen on either item 😕”

Helpful Report

Posted 1 year ago

“I'm a little regretful I placed my first order with this company 5 days ago and yes you guessed it, no sign of goods or communication. Customer service is awful. First and last simply be. Let's hope it fits if it ever arrives, cannot wait for the return and refund process!”

Helpful Report

Posted 1 year ago

“I have tried to return a parcel using the courier collection service. I cannot take it back to a drop off point due to illness & they offer a service to collect from home. 16 times I have waited in for collection. Don’t use this service. It’s diabolical!”

Helpful Report

Posted 1 year ago

“awful customer service and delivery”

Helpful Report

Posted 1 year ago

“Poor goods and customer service. Not helpful when people struggle to pay due to circumstances beyond your control.would not accept my settlement offer and generally not a nice company to deal with”

Helpful Report

Posted 1 year ago

“I need my order. Its a xmas present Evri lost it and noone had contacted me until i reached out to your chat today You have my money for a month I just need my order for gods sake Your customer service said they would resend it next day delivery but agaun no confirmation in my email You should learn how to do business I need my order”

Helpful Report

Posted 2 years ago

“I made an order on the 22nd for aftershave and perfume. I have rang 3 times contacted them on line. They promised it would be resolved and delivered this weekend. Guess what nothing. I am absolutely disgusting beyond words. This is the last time I will order. I will look forward to a phone call regarding this issues Lisa Rowley”

Helpful Report

Posted 2 years ago

“Ordered a Samsung galaxy tablet, no tablet arrived but still expect to pay the bill customer service is a joke keeps making excuses, I will never order from them again”

Helpful Report

Posted 2 years ago

“First time ordering for my holiday - had a text to receive items had been delivered to the shop, went to collect but they had no trace of it . After several conversations on the help chat turns out it was accidentally sent back because of a faulty barcode. Have been told twice I would receive my refund by a selected day - hasn’t come, rang the customer services who said it’s going to investigate this and will be a minimum of 3-5 working days before this is even investigated and about 14 days for a full refund. Meaning NO holiday clothes and nearly £200 out of pocket. The worst online experience I’ve ever had. Will never order again from simply be. AVOID AVOID AVOID.”

Helpful Report

Posted 2 years ago

“DO NOT ORDER WITH THIS AWFUL COMPANY!!! Shambolic mess up which has waisted 2 weeks of my time, money and effort. Customer service is an absolute joke, I wish I had read these reviews earlier. My complaint is still not resolved as I am still waiting for my refund and £5.99 for express delivery for an item I ordered 2 weeks ago. As for an apology I was offered 10% off my next order, what an insult! Simply sh!t”

Helpful Report

Posted 2 years ago

“1 star rating isn’t by choice, I’d give it a 0! High prices for low quality clothes. Customer service is a disgrace, their answers are always irrelevant to the issue at hand, no help at all! As for your monthly statement.. the service charge they take off your monthly payment is actually fraudulent.”

Helpful Report

Posted 2 years ago

“Nobody has the correct answer!! Then you get an email that still doesn't answer your question. I'm considering putting in a complaint and if I feel that this does not get resolved then I will take it to the financial ombudsman”

Helpful Report

Posted 2 years ago

“Good stuff would buy again. Unfortunately buying from them once seems to make them think they have licence to bombard with emails every day. Ok to buy from then send to spam to shut them up.”

Helpful Report

Posted 2 years ago

“Simply Be have been absolutely Fantastic with me every single time. Every Item I've ordered has been Fantastic Quality and Comfortable, Perfect Sizing. Their delivery Courier Evri have kept me up to Date 100% of the time throughout delivery, I have never had any Problems with this Company at all. If I could give 10 🌟 I would! Fantastic Service and a Very Very Happy Customer 🥰”

Helpful Report

Posted 2 years ago

“Fab items, quick delivery and excellent jewellery. Delivery was a week earlier than promised The ring shown is stunning and worth every penny would recommend this as its stunning and looks beautiful in my finger.”

Helpful Report

Posted 2 years ago

“Service has always been great, refunds always quick with no issues and delivery always on time when this has not been the case simply be has always issued a good will gesture to my account. Clothing is quality also, would definitely recommend them.x”

Helpful Report

Posted 2 years ago

“I’ve had nothing but problems with the courier that simply be uses. They don’t collect when they are due to collect. They don’t deliver even when they message a time they will deliver. This is not once or twice! This has been happening to me at least 30 40 times over a couple of years now . Each time I request to simply be that they don’t use this company Hermes for my parcels . I get the same old apology and an offer of a discount code for my next purchase? This isn’t customer service or satisfaction! I don’t need apologies or bribes of discounts ! I want need and demand better service from a reputable courier company! Not rubbish unprofessional uncouth I’ll mannered uncaring people at Hermes. This is why I’m ceasing to make any more purchases at simply be, jacamo,jd williams, home essentially and all affiliates. Enough is enough. They don’t care about their customers otherwise they wouldn’t use Hermes!”

Helpful Report

Posted 2 years ago

Simply Be is rated 2.5 based on 170 reviews