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SimplyCook Reviews

1.9 Rating 76 Reviews
24 %
of reviewers recommend SimplyCook
1.9
Based on 76 reviews
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Anonymous
Anonymous  // 01/01/2019
Signed up for a free box, just seen today they are trying to take £12 when i know i cancelled the membership. Even have proof i've cancelled. I'll get the money back from my credit card company, but wow what thieving tw*ts they are.
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Posted 1 year ago
I am disgusted. Simply Cook send fresh produce including meat via royal mail. My box has not arrived after 3 days and I was told to wait 3-5 WORKING days for delivery from date of dispatch. This is disgusting. Would you leave a packet of chicken in a box for 5 days then cook and eat it?... I will be throwing the whole lot in the bin. And most certainly won't use you again
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Posted 1 year ago
Difficult to cancel after starting the trial. You have to wait seven days after which you forget. No reminder the next box is coming. Very scammy simply explained
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Posted 1 year ago
Total scammers!!!!! Be warned!!! Can’t get in touch with them!!! Called my bank .. they can’t stopped them. I never authorised them .. it was a promotional thing on my gym app. Just pay postage for £1 and get a box free. After that they keep taking money from my account. Please stay away from this company!!! I’m so angry!!
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Posted 2 years ago
Difficult to cancel after starting trial. You have to wait seven days after which you forget. No reminder the next box is coming. Very scammy.
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Posted 2 years ago
Would give it no stars... Never signed up for this and now they are trying to charge £10.99
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Posted 2 years ago
I received a box. Basically just some sauces. Not impressed. Also, I read stuff to check for any hidden subscriptions and I have no idea how I missed this one. It all seemed a bit underhanded. I honestly think the only way they make money is through this sneaky subcription which I think is pathetic.
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Posted 2 years ago
I would advise people who subscribed to the simply cook scam to contact there bank like I did and get the scammers blocked from accessing there bank accounts & from being able to take direct debits .you cant cancel the subscription because they are theiving scammers. Who ask you to pay £1 postage for the free pk of ingredients and recipes to get your bank details. Then set up a direct debit to steal your money from the card used to pay the £1 postage and falsely sign you up to simply cook subscription so they can keep taking money from.the card you used to pay the £1 postage with. They didnt succeed with me because I immediately rang my bank who immediately blocked simply cook from accessing my bank account and from being able to take any money and scam me.
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Posted 2 years ago
BE WARNED that you Can't cancel your subscription. I have had to cancel my card in order for them to stop taking payments.
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Posted 2 years ago
Thieves : THIS IS A SCAM!!!!! Do not do the sign up offer. Can not log in on the website, can not cancel the subscription, nobody replies to emails or letters and yet they keep taking my money.
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Posted 2 years ago
Responded to a free offer but got the process wrong and managed to order a box. They offered a refund if I sent it back. Sent the wrong box back so no refund meanwhile they have sent me another box full of meat recipes ( I am veggie). So I have ended up paying 19.98. Not holding my breath for a refund!
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Posted 2 years ago
SCAM!!!! AVOID THIS COMPANY
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Posted 2 years ago
SCAM!! Impossible to cancel after they falsely subscribed me when I ordered a free box. Will be taking further action. They say to email to cancel, but no replies. DO NOT SUBSCRIBE!!!!!!
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Posted 2 years ago
Rubbish !!!!!I ordered the 3 pound trial box and was under no illusion that I had subscribed !!!no email confirmation nothing !!these people are fraudulantely taking money out of my account twice in one week !!!!! I want a refund for something I sure as hell did not sign up for !!!!!! Thieves!!!I will be taking further action.
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Posted 3 years ago
If you think this is a recipe box its not. Very deceptive and also very hard to cancel. Horrible people horrible company looking to make a quick buck. Avoid them.
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Posted 3 years ago
HI guys this is a scam. DO NOT ORDER. You cannot cancel - and goods to not show up i will be reporting this now to the relevant standards.
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Posted 3 years ago
Best subscription I have signed up for! My meals are tasty and the kitchen smells like a restaurant. I have introduced my daughter and she loves them too. We both have a free box. The recipe cards are easy to read and there is a slip on the side with the shopping list to take off and go shopping with. 😊
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Posted 3 years ago
I tried to cancel my order 20 minutes after placing it .. it was supposed to be a free trial box .. i have been charged £9.99 I have emailed 9 times in the last 4 days .. I am still getting emails from Vikki to say my box is on its way ... I cannot cancel yet because I am still in my 7 day trial period .. I am dissapiinted in myself for getting involved with this company ... their customer service stinks ... I will get my money back I will go to my credit card company and get it back that way .. its the principle that you cannot call this company and only have emails to make contact .. nothing comes back apart from the generic reply ... get your act together and treat your customers as customers and not morons stuck with you
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Posted 3 years ago
SimplyCook has been a great way for me and my boyfriend to learn how to cook. It is expensive for what it is at 9.99, but I got a £1 box trial, then I paused my subscription and gave free boxes to friends - each time a friend uses the code for a free box, you get a free box also. The meals are fantastic, and they have a wide choice of recipes, from all types of cuisine. My code is https://simplycook.com/invite/BR8801 for anyone who wants to try a free trial. It's fairly simple to pause the subscription rather than cancel, so you can always pause initially while you sort out the cancellation.
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Posted 3 years ago
I emailed to cancel my subscription but was still charged £9.99 because I hadn’t clicked on the link they’d sent back to cancel the subscription. An email cancelling the subscription should be enough to cancel the subscription I’m sure trading standards would agree and Martin Lewis.
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Posted 3 years ago
SimplyCook is rated 1.9 based on 76 reviews