“Love my three new Solace Bands. I got the Imperium Vs Loop. It was too small but Solace Customer Service was awsome. They quickly processed my return and are sending me a new one. I used the measure tool and it had me at a small on the end towards extra small but it was too small.
I also purchased the Perma Band. It is beautiful. I haven't attempted to adjust the size but I hava a friend who says she's done it plenty of times and will help me.
The third one was the Nova Band. It also is very beautiful. All three are great quality. I highly recommend these bands. They were recommended to me by a friend. Glad I ordered them.”
“So love the feel and look. I measured the way the site instructed. I ordered a small and within a week it has stretched out to wear it slides. I wish I would have ordered an extra small.”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“I like the material and the band but it keeps coming off the watch. The pins do not appear to be long enough or thin enough to hold in the watch. Also in the below question of was delivery as expected, it would not allow me to put that it was very slow”
“Giving three stars, because I ordered a medium watch band and it was too big, they kindly replaced with a small and now it’s too small 😫 not their fault, but the band doesn’t comfortably fit my wrist. BUT the company itself and their customer service team was great with helping me replace my watch. The sizing is just a bit 🥴”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“I misordered the size and was pleasantly surprised I don't have to mess with sending back so DO appreciate
the easy return! don't have the new one yet but hope soon. Looked nice was jut too tight....
Thanks again;”
“I liked it, I liked the idea, however the sizing is weird. I got a small for me, based on the sizing instructions and it was so tight. I also got an extra small for one son and it’s going to the youngest because it is so small. I’m concerned that the medium will be too big and they aren’t easy to exchange. :-( I’m very sad that they didn’t work out.”
Our bands may seem tight at first, but the band will eventually adjust to your wrist. But if it's really uncomfortable to wear, you can return it for an exchange.
“Solace Bands look fantastic, and I love the "sstretchy" comfort of the band. The price point is great - makes it affordable to order several at one time, so you can switch up your look. They also provide excellent customer service..”
“The bands are very comfortable! My only complaint is that they do stretch out so consider ordering a size down. But that being said, my band stretched out and I emailed customer service and they resolved the issue for me and sent me a new band so quickly! Like 5 minutes after I emailed (on a Friday). Great customer service!”
“First time I uised Solace. Seemed pretty good. Band was a bit expensive, but Solace says they will replace it up to 3 times a year. Only had it so far for about 2 weeks.”
“I ordered the wrong size, which was my fault and after exchanging for the correct size, solace let me keep the too small bands. While this is very generous, now I have three unopened, never used bands that they claim is in the name of sustainability. But wouldn’t it be better and more sustainable to take them back and send them to someone else? Other than that, great customer service and I can’t wait for the right size bands to arrive!”
“Really enjoying my experience with Solace thus far--would definitely recommend. I bought several of the Outlander woven bands. The bands have been pretty comfortable and of decent quality, and the customer experience has been great.
In particular, I'm also really satisfied with the exchange and return process. The woven bands stretched a little after normal use (~1/4-1/2"), so I opted to go for the next size down for a more snug fit. The exchange process was quick and very straightforward!”
