“It took two exchanges to get the correct size but once I did it’s a nice product. The size measurement printout measured me right on the line between xs and small, since it recommended to size down in that case I did but in the end I ended up needing a medium.(I followed directions on it using a card to be sure it printed proper size and everything)”
“I was very disappointed with the surprise bonus band that I purchased. It was a various colored verigated colored band. I prefer solid bands. I contacted the company to find out what return policy was and they explained that I would be required to pay an additional $20 to change from the multicolored band to a solid colored band. They said I was also not able to obtain a refund since I was not satisfied with the colors of the band.”
“You screwed up my order from the very beginning, I ordered two bands, you just sent one, when I contacted you, it took another days to get the band, and it was not the right one that I ordered! I will not recommend your solace bands to me friends and family ! You never compensated me and I never got the band that I ordered. besides your bands are way more expensive that ones I bought from Amazon and they were much prettier!”
“I like the band but it is too big and I got a medium. I thought it would be the right size for me. I won’t be able to use it and I think over time it will just stretch and get bigger. Disappointed ☹️”
“The size I ordered was too small. I wrote them and they replied instantly and sent me a bigger size asap !!! Great customer service!!! You got my business from now on!”
“I ordered 3 different bands. Two of the stretchy ones. Those fit ok kinda tight and I ordered the largest on both. I don’t have super large wrists. I’m a woman with large wrist but not as large as many men I know. I also got the slim perma band, no where in the description did it say how long it is, just that it is adjustable. I did submit a question asking how long it is and if it can be extended for larger wrists, that was never answered. After waiting 3 days I just bought it, it “fits” snugly. I’ll keep it but it’s not comfortable to wear for long periods of time. I would not recommend for people who have larger wrists.”
