“Audiology test with Sasha at Tamworth this morning. Great experience, sasha was very informative, helpful, friendly and explained everything really well. Impressive.”
“I wasn't happy with the fit of my in the canal hearing aids, and Specsavers customer service was truly excellent about making sure that I am happy with them. At no charge they were replaced even Though it was past the 90 day return policy. I highly recommend Specsavers audiology to anyone looking to get quality hearing aids and excellent customer service.”
“I’ve been today with my son in Queensway speacsave and we Ben see with Young lady so so nice so polite very very good I mean my first time I see so nice Optician and very helpful very Humble Excellent thank you very much her name is Alaa”
“Hi my name is Paul, I live in Leicester but have just visited your site in Bethnal Green London as my 85 year old mother in law damaged her glasses, one of your customer service team, Micheala popescu asked if I needed help and I explained the problem, she took the glasses and replaced the missing screw cleaned them and handed them back in no time at all, she was very polite and helpful and when I asked how much she said it’s fine no charge, she did all this whilst being rudely abused by another customer, for no reason that I could see, and I’d just like to say how refreshing to meet someone who is conscientious about her job and she is a credit to you, so thanks again Micheala and have a very merry Christmas!”
“Just to say thankyou specsavers home visit, my elderly parents who are house bound through ill health, have just phoned me delighted with your service, their new specs were delivered by a lady dressed as Santa's claus, two very lonely people overjoyed by your service. many many thanks”
“Had the Pleasure to attend the Monaghan Branch in Ireland for the first time, and what an amazing experience that was. Extremely polite, helpful, and professional Team. Nothing was too much trouble.”
“Very indepth sight test with full explanations of current and historical condition and the likely cause of my condition. Full marks to N.Lucas (Optometrist)”
“In this day and age of rudeness and poor service Poole Specsavers are a shining beacon of friendliness and wonderful customer service. I cannot praise all the staff enough for their dedication and attention to detail!! Particular thanks to Libby who was so friendly and helpful.”
“Excellent service from Basingstoke was seen to by Shabana - what a helpful lady and a credit to the company - glasses arrived less than seven days later and are perfect and beat my expectation, thank you SS Basingstoke, thank you Shabana.”
“Attended for optician assessment 11/10/22. Greeted into this clean tidy store by Faizaah the sales assistant who was so friendly. Seen by Mr Ibrahim Kadir OPcDM the optician who was so thorough,informative & pleasant. I felt a very professional exam had been done. So happy we’ve got this fantastic store in Cleckheaton.”
“Hi, i was dealt with by Sam, she made me feel so comfortable and confident in her that my visit selecting new specs was made an absolute pleasure!
Whoever selected her to work in your store made a great choice!
Well done Samantha!!!!!!!!!!”
“Customer service by Gayle in the Falkirk branch was first class. No hard sell or pressure sale. Which was a lovely change. Its because of Gayles that i bought my glasses in store. Thanks”
“I had such a wonderful experience at Specsavers Geelong Westfield. The staff were so professional and the system to get me into some glasses was flawless.
Couldn't recommend them more.”
“I had my eye test on 2-9-2022 and after my test, ordered my glasses the same day. I collected my glasses on Monday 12-9-2022 and all the staff were very helpful and very courteous. I can highly recommend the Guardamar shop.”
“The " level Of Professionalism Displayed Throughout The " Boscombe Specsavers Branch Was/ Is " Very Inspiring " !!! And The " Enormous Degree Of " Courtesy And Patience Shown To Me Is Something " I'm Not likely 2 Forget " !!!!”
“My husband and I were at Specsavers in Sutton, Surrey last week and although the store was very busy, we were promptly attended to by the opticians. We especially want to thank the administrator Lubnah who was very helpful as well as cheerful. We explained to her that we were going abroad and Lubnah rushed the process through quickly. The new spectacles were ready in time for us to collect.”
“Thank you to Chantal Dhavrajh for your assistance with getting my new pair of specs. Job well done to you. Looking forward to working with you in the future.
Regards
Gershwin Anthony”
