sportsbet.com.au Reviews

Name: sportsbet.com.au
Rating: 3.33

3.3 Rating 570 Reviews

61 %

of reviewers recommend sportsbet.com.au

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Metrics

3.3

Based on 570 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

1800 990 907

Email:

customerservice@sportsbet.com.au

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sportsbet.com.au 1 star review on 21st April 2024

Anonymous

sportsbet.com.au 5 star review on 2nd March 2023

Nolan C Hart

sportsbet.com.au 1 star review on 24th October 2022

Darren Lewis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Won’t be using sportsbet anymore. Melbourne cup day and it CRASHES. Hopeless.”

Helpful Report

Posted 6 years ago

“Of all days, Melbourne Cup day to crash. Can’t bet. Can’t see bets I’ve placed. Absolutely ridiculous. Won’t be using Sportsbet on cup day again that’s for sure. Disgraceful”

Helpful Report

Posted 6 years ago

“You are pathetic sports bet.. biggest screw up on a massive race day”

Helpful Report

Posted 6 years ago

“Can’t handle high traffic during spring racing carnival use another provider , hopeless site always down on big events”

Helpful Report

Posted 6 years ago

“Sports bet you are a bloody joke”

Helpful Report

Posted 6 years ago

“Was working perfectly fine this morning. Starting to think this app is a scam!! Have placed bets today they better still be there when this site is up and running again. Biggest day of the year to put bets on but the site is down! Not very impressed. Race runs in in 20 minutes. Poor form sport's bet what a joke not impressed.”

Helpful Report

Posted 6 years ago

“Of course when there's a chance of winning the site is down! All morning before Melbourne cup, can't login having system problems thanks for your patience and all the money you lost from not being able to place bets. Convenient”

Helpful Report

Posted 6 years ago

“Absolute joke, only betting app that’s down on the biggest race day of the year ..”

Helpful Report

Posted 6 years ago

“Absolutely shocking biggest race day and site has issues again can’t place a bet even since upgrading there has been nothing but problems I did put a Melbourne cup bet on yesterday hope site registered it no more Sportsbet for me plenty other apps out ther”

Helpful Report

Posted 6 years ago

“What a joke biggest race day of the year and site down , disappointing beyond belief thanks can’t even call or bet in Melb Cup , will be looking elsewhere idiots!!!!”

Helpful Report

Posted 6 years ago

“Just cut me off from powerplay for no reason , so they can stick there company up were it hurts”

Helpful Report

Posted 6 years ago

“Amazing experience with sportsbet. Made a mistake and they have really tried to help me to fix it even though it was my fault and I didn’t read the fine print! I can’t speak highly enough of their service. Shout out to Nathan who helped me out today!”

Helpful Report

Posted 6 years ago

“Got ripped off. Got first 4 in order and only paid $12.80 No link to dispute payout either. Deleted my account straight away. Never again.”

Helpful Report

Posted 6 years ago

“One very unhappy customer right now what's the go with not being able to log in due to technical issues if you don't dish out free bonus bets I'll go elsewhere we pool a fortune into you guys for us to be shut out not happy”

Helpful Report

Posted 6 years ago

“I am a long tern customer and have always been happy with them .If late however things have not been ideal.App keeps freezing,bets take long to get settled, account info at times is not available.It shows zero balance even when in credit.I placed a bet the race was at 13:15 on 20/10/18.It is 21/10/18 @13:00 and it hasn't been settled.I have been given the runaround. .very very poor.hence my very low rating”

Helpful Report

Posted 6 years ago

“Don't trust this company. They are happy to take your money and bet. But if you ever want to withdraw your money, you are stuffed. So many people have trouble withdrawing money from their account that it is not funny. You may have to call and chase them up every week for months. They will come up with excuse like "we need further verification" and "there was a technical issue" and "there was some sort fraud attempt" and of course the old classic "we sent it, you will get it in your account next week". Some people would be wore down and just move on. However, if you are in this situation, we found that threatening to sue them or taking them to regulator will clear up their "technical" problem immediately and you will get your money back. It took us 2 months from beginning to end.”

Helpful Report

Posted 6 years ago

“I sent money to bet Brazilian Elections, using Mastercard . They accepted. Market was 2/1. They blocked my account when market mas 1,2/1, after bet bet evoluted in a very favorable way. The excuse: i'm from restricted country (Brazil). They said , then, they will refund me same amount i bet. How come they accepted payment from restricted country? Gangsters! Dont bet there.”

Helpful Report

Posted 6 years ago

“Wow - so displeased with Sportsbet. Had a winning bet which wasn't paid out. Contacted online - told there was a delay. 30 minutes later contacted again - still a delay. After 50 minutes my original stake was returned to my account. During this period there was a very obvious site upgrade - the whole site view changed. I was then told my bet had been placed after the race started - well no it wasn't. I then raised the issue of the software/website update which may have had an impact on the transaction. Was told there had been no update - Please!!! Lucky I record screens!! Offered to screen share with the poor Indian guy - "no can't do that". After much to and fro got to "online chat" with a supervisor. Again denials about any system upgrade and your bet was placed after the start time. Blind freddy can see that the Sportsbet website has been updated. I hate being lied to and I am now going to take this up in a more concrete and traditional fashion. I have been amazed how poorly this organisation deal with complaints. Pretty much a disgrace.”

Helpful Report

Posted 6 years ago

“The customer service is terrible very rude. They ripped me off. I didn’t lost my bet and they took $400 from my account. To make matters worst they locked my account now I can’t even withdraw my money.”

Helpful Report

Posted 6 years ago

“Your App is terrible. Delayed pay outs. Not accepting bets due to errors. Only site that seems to have ongoing issues and now it cost me $360 enough is enough. Off to a competitor.”

Helpful Report

Posted 6 years ago

sportsbet.com.au is rated 3.3 based on 570 reviews