Steel Lighting Co. Reviews

Name: Steel Lighting Co.
Address: 1235 W. 134th Street, #2, Gardena, CA
Rating: 4.65

4.7 Rating 303 Reviews

90 %

of reviewers recommend Steel Lighting Co.

4.7

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Steel Lighting Co. 5 star review on 29th December 2024

Robert

Steel Lighting Co. 5 star review on 13th December 2024

Anonymous

208

Anonymous

Anonymous // 01/01/2019

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“Customer service is very good. Very responsive in finding solutions.”

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Posted 3 years ago

“Customer service here is great! The barn light I ordered was perfect. I would order from them again for sure!”

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Posted 3 years ago

“Hi, unfortunately after receiving no call back twice from you here is your review. The light fixture is perfect. If it would light up. But it doesn't. Called immediately and the very nice gentleman sent me out a new piece 2 day FedEx. Awesome right? New piece didn't work either. Tested my wires in my house and they were fine. Called you guys. Waited. Called again. Ordered new light from China and it works perfectly. Really disappointed with your product and the end result of your customer service. Really wanted my custom light to work. Hoping to return it next week to hopefully get my money back.”

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Posted 3 years ago

“Fixture are great , would have liked a heavier box than a standard bell box”

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Posted 3 years ago

“Amazingly beautiful product. We had an issue with a small part of our order and a replacement part was rushed out immediately. Fantastic service and top quality workmanship!”

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Posted 3 years ago

“Well made, great looking light!”

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Posted 3 years ago

“Great Lights. Love that they are made in the USA”

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Posted 3 years ago

“Your company was very helpful and extremely efficient and responsive ... great experience and thanks to the team ... your products are great and fairly priced ... best perry grace San Jose, Ca”

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Posted 3 years ago

“Thanks for a great product and well-designed components. The packaging was splendid, and my installation went smoothly, resulting in a great well-lit space in our barn chamber, where we set up a dog agility ring. Maggie the dog loves it too!”

Steel Lighting Co. 5 star review on 19th November 2021

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Posted 3 years ago

“My light was better then I expected. Looks great on the front of our pole barn. Great quality and finish. Would definitely buy another light from Steel Lighting in the future.”

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Posted 3 years ago

“Delivery was as expected, light fixtures are AMAZING. Highly reccomend!!!”

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Posted 3 years ago

“Having a bad experience with customer service placing a customer gooseneck order. I purchased a 16 inch topanga then realized I needed an extension. Went back to the product on the web under accessories and purchased what I thought was an extension. It turned out to be a ceiling extension that doesn't work with the wall mount gooseneck. This was deceiving since I found it under the accessories for that fixture. I contacted customer service to try an order a customer 28 inch gooseneck and not having any success with Cecilia just around and around and around. So I've decided to return the fixture plus the accessories I ordered because of this. Unfortunately I really like the quality of the fixture, but I cannot hang the fixture without a longer gooseneck. Cecilia indicated that you can do a special order for this for $150 which is fine, but I cannot get her to place the order. So, I am returning everything I ordered. Thanks for the hassle.”

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Posted 3 years ago

“Try lights were delivered promptly and well packaged. I am very pleased with the quality of the lights. At this point in time I have not mounted them; however, I foresee no issues.”

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Posted 3 years ago

“Excellent product, customer service and fast shipping!”

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Posted 3 years ago

“Looks awesome great quality product”

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Posted 3 years ago

“I am a carpenter and we took down a barn about 4 years ago. I saved some of the rafters and they are now being repurposed into light poles with your Carson fixture! I am planning on a total of 5 for our long driveway. The fixture is very well made, very solid and a bargain at the price! Plus kudos for your clever packaging and minimal waste. Michael Roarke CGR Roarke Custom Builders, Inc. Castleton NY”

Steel Lighting Co. 5 star review on 8th November 2021

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Posted 3 years ago

“They are perfect. Exactly what we wanted. Thank you!”

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Posted 3 years ago

“This barn light is of the highest quality of workmanship! It is BEAUTIFUL and exceeds my expectations. The material and paint job is FIRST CLASS! It is obvious y'all take great pride in manufacturing a superior product. Pleasure doing business with such a fine company.”

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Posted 3 years ago

“These lights are for a new construction so I haven't go to see them up yet. My son ordered his from your site and I loved his. Please send me a message after the first of the year. Thank you, Susan Adkins”

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Posted 3 years ago

“Great products, even better customer service”

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Posted 3 years ago

Steel Lighting Co. is rated 4.7 based on 303 reviews