Stein Mart Reviews

1.4 Rating 286 Reviews

9 %

of reviewers recommend Stein Mart

Company Reviews

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Metrics

1.4

Based on 286 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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I ordered a package at May 7th and I still have not gotten it how do I find out where it's at

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Asked by Susan Miller (6 months ago)

Does anyone know if their website is trustworthy with credit cards??

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Asked by Jessica (5 years ago)

I was hit up by someone claiming that you hire shoppers is that true?

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Asked by AJ (5 years ago)

Not a question just the way you have your web site that goes to the stuff you want us to buy makes it impossible to look at the things I would like to buy I am a preferred elite and I cannot even stay on the merchandise I want to buy because of your web site fire the developer.It does not help

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Asked by Sandy Powers (5 years ago)