Stein Mart Reviews

1.4 Rating 286 Reviews

9 %

of reviewers recommend Stein Mart

Company Reviews

Questions

Metrics

1.4

Based on 286 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Stein Mart?

Helpful Report

(7 months ago)

You can contact Stein Mart by Telephone, Email and Live Chat.

Helpful Report

(7 months ago)

64.29%

Industry Average

“ Customer service..Patricia was very helpful with placing my order today 5 stars..comforting in this time we are going through to have great customer service...thank you. ”

- S.Crayton

“ Wanted to give a thank you to Cynaida Tello (ladies mgr) & to Rosetta ( cashier) for their great customer service this week at the Stein Mart in Valrico, Florida. ”

- Valerie Erdelac

“ I shall definitely return to Stein Mart because of the superb taste and service that Jeniece provided for me. ”

- Anonymous

Stein Mart Reviews

Customer Service - Average