StockX Reviews

1.8 Rating 340 Reviews

20 %

of reviewers recommend StockX

Company Reviews

Questions

Metrics

1.8

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How quickly does StockX resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 50% of reviewers feedback is StockX takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

67.24%

Industry Average

“ Very quick and efficient service. Delivered well ahead of schedule. Smooth transaction very satisfying ”

- Anonymous

“ Great service and very fast international delivery. ”

- Anonymous

“ Good products great quality. Delivery is always on time. Customer service is okay. Some shoes are pricey but u get to bid on the shoes which makes a better price. ”

- Bud

StockX Reviews

Customer Service - Average