StockX Reviews

1.8 Rating 340 Reviews

20 %

of reviewers recommend StockX

Company Reviews

Questions

Metrics

1.8

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is StockX returns process?

Helpful Report

(2 weeks ago)

Greater than 100% of reviewers feedback is StockX returns process could be better.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ Their return policy is terrible-I wish we had read reviews before buying from them-they do not take returns. ”

- David Carrazzone

“ SCAM ARTISTS sell fake shoes. Refuse to accept returns after you send them the photos that they request as proof stating that the shoes have “passed their verification process”. THEN SUGGEST THAT YOU RIP SOMEONE ELSE OFF AND SELL THE SHOES BACK ON THEIR WEBSITE!!! ”

- Katia

“ No returns or exchanges. ”

- Anonymous

StockX Reviews

Returns - Difficult