sunshine mobile Reviews

Name: sunshine mobile
Rating: 4.53

4.5 Rating 41,341 Reviews

88 %

of reviewers recommend sunshine mobile

Company Reviews

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4.5

Based on 41,341 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Phone:

0370 9988777

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poo is an under statement”

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Posted 1 year ago

“I’m wating on a refund and still wating bin 4 days they took 75 pound and said it’s 52 pound now says pending 10 it seems to me to be doggy has any one had a refund from these and got money back”

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Posted 1 year ago

“Scamming BASTARDS All theses reviews are probably fake As theses sad morons tried taking 9.99 from my bank today without my consent DO NOT GIVE THESES SCAMMING BASTARDS YOUR BANK DETAILS”

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Posted 1 year ago

“I dont even have a phone with you and you took 10.99 out my bank account ???????”

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Posted 1 year ago

“Scammers, Scam Reviews, Avoid at all cost. reported this 3 times to Reviews.co.uk, and they don't do anything.”

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Posted 1 year ago

“scamers. on trustpilot same guys giving 5 stars like 10 times, more big scamers, cant even trust the rewies”

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Posted 1 year ago

“Company supposedly sent me sim car and expected me to wait another 8 weeks for phone to put the sim card in they were quick enough to take money now they won't refund until I return the sim card I did not recieve askednif was sent recorded delivery now they won't reply”

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Posted 2 years ago

“Compelely ignore you when you want to make a cancellation and continue to take money out your bank account. Cut me off for no exact reason aswell”

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Posted 2 years ago

“It's the worst company stay away it say it's Mth pay then after u put your bank details in it's take the money straight away before u have got ur phone then it takes 30 pound a week instead of mth iv had to block my card and get a new one as u can't cancel and I tried the same day as I took the contract you only find out that's it's weekly pay instead of mth and you don't get your phone for 8 wks but u still have to pay 30 a week”

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Posted 2 years ago

“Jess company don't go with them they will steal your money even when u stop the contract don't go with them!!!!”

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Posted 2 years ago

“Had to pay for 8 weeks (which I understand why) 8 weeks had pasted, still no phone! I called up to find out what was going on. Got told I had to pay a further 4 weeks for them to dispatch the phone! I stated that it was ridiculous and that I wanted a refund as paid for a service I couldn’t use and got told no refund could be made!! Bad customer service women on the phone was rude!!”

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Posted 3 years ago

“Sunshine mobile company give mobile to very expensive”

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Posted 3 years ago

“Signed up in January 2020. Have taken £30+ a week totalling nearly £700. Never received a handset nor any communication in that time, so I threatened to report as fraud to my bank. Rather than make any effort of contact they just closed my account. Trying to recover the money they said they do not owe me anything and that the 14 day cooling off period had passed. Obviously at this time I was unaware they were going to steal near £1000 from my bank and they did not uphold their side of the contract following this 14 day period. You can’t just take £700 from someone and not return a product. All I asked for was a device, and after taking £700 in payments they said I’m not even entitled to that. I’m currently discussing with a solicitor as they’re not signed up with ombudsman when they should be. Sincerely advise everyone to avoid. How they can sleep at night is beyond me. GFY sunshine”

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Posted 3 years ago

“Outrageous company only reply to email when you say you are going not cancel or now pay. Replied t one email l out of ten and that was only cos i said cancel my order lol”

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Posted 3 years ago

“Service”

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Posted 3 years ago

“Sunshine mobile took over £550 from me, telling me they still could not send my handset. Because of some payments they had marked as late. There may have been some but by literally a day maximum and some which were deffinatly on time. I could have saved and brought the handset for less. They just kept putting dispatch off. And constantly putting me under there so called reviews. They claimed late payments and refused a refund of payments because your paying for expensive sim rental and not the supposed free handset. Sunshine mobile were also aware that I could not even activate or use there sim, as I was using a temporary old phone that was for some reason incompatible. I could not get it working and was just waiting for something more acceptable to communicate on. It was not used once. So I couldn't even get the use of data from it. They agreed to let me close my account with them. But have since ignored my emails asking to speak to management and my requests for a refund. It has been months since I heard anything. I have now taken steps to proceed legally and will be making sure this company is recognised for what it is. Please beware and find a better way. There are many options nowadays.”

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Posted 4 years ago

“Report this company immediately to trading standards and DO NOT enquire about this company or buy from them. This is exploitation at it’s finest especially when you have to pay weekly for 8 weeks without a handset. Too good to be true”

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Posted 4 years ago

“Customer serv8ce very poor I suffer from mental health .Memory problems bad health and i live on benefits.I don't get a lot cancelled an order and took £40 from my bank and only refunded £10.01 I am 29.99 down I won't have money to feed myself now.”

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Posted 4 years ago

“Bunch of greedy cunts pure scum the staff at sunshine mobile uk”

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Posted 4 years ago

“Come up on my phone”

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Posted 4 years ago

sunshine mobile is rated 4.5 based on 41,341 reviews