Superdry Reviews

3.4 Rating 246 Reviews

60 %

of reviewers recommend Superdry

3.4

Based on 246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5

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Delivery

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Customer Service

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About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

How do I contact Superdry?

1 Helpful Report

(1 month ago)

You can contact Superdry by Email, Telephone and Live Chat.

1 Helpful Report

(1 month ago)

33.33%

Industry Average

“ Refund and customer service bad Had hoodie delivered via Hermes who in our area are excellent thought would have no issues returning. Had to use locker service to return no super dry listed. Had to use clipper logistics ! Been now 6 weeks no refund. Cannot speak to no one !! ”

- Wendy green

“ On taking this up with Uk customer services we were offered a £10 voucher against a future purchase. ”

- John

Superdry Reviews

Customer Service - Bad