Sykes Cottages Reviews

1.2 Rating 1,489 Reviews

4 %

of reviewers recommend Sykes Cottages

Company Reviews

Questions

Metrics

1.2

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

0124 435 2059

Location:

Sykes Holiday Cottages Lime Tree House Hoole Lane
Chester
CH2 3EG

How quickly does Sykes Cottages resolve customer queries?

Helpful Report

(6 days ago)

Greater than 66% of reviewers feedback is Sykes Cottages takes over a week to resolve customer queries.

Helpful Report

(6 days ago)

61.34%

Industry Average

“ Wonderful customer service, all by phone, full refund provided - no credit to account to use in future and all sorted before final payment due date. ”

- Anonymous

“ Covid -19 aside, I can happily say that I am impressed by the customer service I've received perviously - and look forward to staying at another this winter in lovely Llanberis. ”

- Anonymous

“ We have had an issue with a recent holiday we booked, we had to cancel due to certain circumstances! Customer service is second to none! Laura went above and beyond to help us :) we are extremely happy with them and will be looking at booking in due coarse. Thanks Mrs Fowler ”

- karen

Sykes Cottages Reviews

Customer Service - Average