Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.33

4.3 Rating 333 Reviews

83 %

of reviewers recommend Techinthebasket

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Metrics

4.3

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No customer service. They can only be contacted by email and they never answer their emails. Do not buy from these guys.”

Helpful Report

Posted 1 year ago

“Ok, I have not received my product yet, this review is related to delivery issues. I purchased a MacBook Air from this company on 4th July, as of today, 29th July, I am still waiting for it to arrive. Apparently, my purchase is stuck at customs and will take another two weeks. I was given a tracking number for DPD at this end (who are still awaiting) and customer services respond quickly to queries. It seems to be their intermediate courier who is letting them down, (perhaps not being honest about goods values), though Techinthebasket may be remiss in its certification. My own experience of delays with the custom office suggest these shortfalls. They are blaming Covid, but I’m sceptical. I’m not experiencing this length of delay elsewhere. I will keep this review updated, but suggest if you want your item to arrive without a long time delay, you look elsewhere? I do note however, that others have received goods in a timely fashion. Maybe I’m just unlucky”

Helpful Report

Posted 3 years ago

“I have ordered a phone and they wrote me that once my order is proceeded, it will take 5 working days to be delivered. TOPS. But what really happened: I made my order on 11.01, and on 19.01 my tracking number was still not active! I wrote them to ask why is it taking so long to get my phone and they answered that it is being prepared! It took them 4 more days to deliver it. I am not satisfied with their service at all! If I haven't reminded them that I am waiting probably I would never get my phone! A Feedback section is not available ot their site as well. Coincidence?! I'm really disappointed, because for this amount of money, I expect to get my things in time.”

Helpful Report

Posted 7 years ago

Techinthebasket is rated 4.3 based on 333 reviews