“because I am getting my Christmas list from here but I didn't order my things yet but this will be so amazing I cant wait I am looking for my Christmas lisand the things I want for Christmas is everything”
“I bought 2 scooter for my son's 1 was perfect the other 1 had a broken blinker lens I contacted them and they put a new one in the mail less than 24 hours, the reason I can't give a 5 star is they keep sending emails saying I've got free items but they won't let me claim them”
“Won R4000 in-app coupon. To use I was requested to buy 2 items to be abled to action. Once items were paid, the coupon disapeared?
Afterwards new voucher of R2000 was allocated to me but 2 new items had to be bought 1st to use it??”
“I happy at the beginning because good bargains and the price was good, quality, however lately, the prices went up, the quality terrible, I don't think it's worth it keep buying, I guess, I'm to go back local since I can see the quality and price before the purchase.”
“If you're looking for stellar service go to Macy's, but if you're looking for medium quality at a great price try Temu. I never buy things over $20 or $30 bucks so if it's bad I'm not out much. But so far I've been pleasantly surprised. I have about 10 pair of their men's sneakers. If I get a bad item I'll simply donate it. At this price point I don't expect individualized customer service.”
“Terrible terrible
Customer service . I have an order that was “ delivered” it came in 2 packages and I was refunded one but not the other and they are refusing to refund or reship the order. I have been waiting for a supervisor to call me since 11/12 it is now 11/21 and several tickets have been made and closed. I get an automated email at 6 am from “Gabriella” saying they are working on it but that’s not true either. They just transfer you around to shut you up and say it’s been delivered. I’m out $100 now and no items before Christmas! They also keep asking me to send pictures and videos of me not receiving the order!!!???”
“they didn't get my packaged in time two times in a row and all they due is instead of sending you package details they reward you they really are not trusted try to shop at ross much better and affordable”
“This site makes you think you’re getting a great deal by flashing percentages off. If you look carefully, the cost has been inflated from previous pages. Free gifts with orders, you don’t get. The trick is to get you to come back day after day. Ross has better prices and is dependable. The entire website is a scam and getting customer help, not a possibility. The jewelry gotten from them arrived broken. Christmas decorations that came were laughable. The same items can be found elsewhere cheaper. You are not getting what you think are. Twelve members of my family shopped with them and will now not buy a thing from them, now. Warning: Temu is a car-salesmans games dream come true. They still owe us so much that we’ve never gotten and I don’t want their trash app on my devices or any of my family’s.”
“If you win free gifts, really you "Don't" you won't get them unless you buy a lot of other unwanted stuff. To get the free gifts. Then you want to order 1 item they will force you to buy more unwanted items to get that one item you want.”
“Whenever I order something, it is not shipped to me. The package Is returned, nobody informs me about the time of picking it. The quality of goods Is poor and if I could give a zero in this review, I would. Horrible, unprofessional, not serious at all.”
“Title: Fraudulent Claims and Horrible Service
I had a terrible experience with Temu. I purchased a 10x10 pop-up canopy tent and never opened or unboxed it because I decided I didn’t need it. I returned the item exactly as it was sent to me—completely untouched and unopened.
However, Temu only gave me a partial refund, claiming the item was “damaged” and “missing pieces.” How could that even be possible when it was never opened?! They are refusing to refund me fully and are essentially blaming me for their own false claims.
Their customer service is atrocious. No help, no accountability, and no respect for their customers. I will never shop with them again and urge others to avoid this shady company. Save your money and shop elsewhere!”
“Worst service ever seen in my life. They are fake in Oman they are not responsible towards their customers. I have ordered for 24 omr and waiting for 2 weeks the day it was supposed to deliver the app got updated the tracking that I haven’t answered the call . How will I answer a call which I didn’t receive? If the delivery cannot deliver to the said place why they are accepting or giving authority to such parcel companies? The worst app service seen in my entire life . They are just making us fools .. zero worth zero responsibility value less app. I even have called the Temu customer care and they want me to contact parcel company to see what happened with my package. Here I have another doubt, whose customer I’m ? The Temu or the parcel company?”
“I purchased two items from this TEMU app and they charged me twice. The keep saying it is the banks issue for the refund but it's not the bank. The bank didn't take my money TEMU did and will not give me my money back....Their customer service is automated and is really bad.”
