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temu.com Reviews

1.5 Rating 2,473 Reviews
11 %
of reviewers recommend temu.com

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temu.com 1 star review on 3rd April 2025
Emornaly Star
temu.com 5 star review on 2nd April 2025
WishSimp
temu.com 1 star review on 2nd April 2025
Anonymous
temu.com 1 star review on 2nd April 2025
Anonymous
temu.com 4 star review on 31st March 2025
Anonymous
temu.com 5 star review on 31st March 2025
Cindy
temu.com 2 star review on 24th March 2025
J.A Du Preez
451
Anonymous
Anonymous  // 01/01/2019
I have ordered many things from temu, mostly all ok when it wasnt and asked for refund it went through with no problems..so far so good
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Posted 4 months ago
I have never had any problems ordering from TEMU. Everything i have received was better quality than I thought. I have ordered jeans and the do run in a smaller size. Reordered in a size bigger. They fit perfect and I gave the smaller ones to my sister and they fit her perfect. WIN! WIN!!
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Posted 4 months ago
I didn’t receive my package I ordered in July and have t got any money back either! Very disappointed!
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Posted 4 months ago
I usually do not have a problem with TEMU but thos last shipment I ordered 2 sets of 32 PC storage containers each 18.00 but never got both just one. There is no way 2 sets of 32 fit in this small box.
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Posted 5 months ago
I’ve had great experiences with Temu until now I haven’t got 2 packages I received the $5 for the late items still 14 days passed no item received.
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Posted 5 months ago
First purchase from TEMU I was a little concerned as I saw so many Negative Reviews. But everything was fine. Great value
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Posted 5 months ago
I’ve ordered quite a few clothes and other things from Temu. But, I buy with caution. I can say that EVERYTHING I’ve ordered has been delivered, although it can take up to two weeks. I do not buy large, more expensive items, I primarily stick with clothes, some jewelry, shoes , that sort of stuff. I have absolutely loved some of my clothes, others not so much, but they are cheap clothes. As far as returns, I’ve never had any problems. I ask for a return label, it’s emailed to me, and as soon as I take the return package to the PO and it’s scanned, it only takes a day to see my refund reflected as a credit. I can say I have been pretty satisfied with Temu.
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Posted 5 months ago
My order came in a week mostly shirts all were true to size, I was pleasantly surprised.
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Posted 5 months ago
I have never experienced issues or problem while shopping at Temu. I do agree that the quality is not always what we are all expecting to be ,however considering the price I shouldn't complaint . Secondly, I always read the description of the product properly, as couple of time the product arrived was too small ,but again I should not blame Temu for that . Overall, I do shop there occasionally due to attractive prices, but I have my other cloths brands that I trust most.
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Posted 5 months ago
I have had a lot of orders from TEMU. And all have been very nice experiences. Had shipping problems but it was only when it got to USPS. (The right address on the package but delivered to the wrong house.) Temu replaced one order,and it was the fault of the postal service. Not a bad place to order from.
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Posted 6 months ago
Maybe I have been lucky as I have never received broken or damaged items. Always delivered within the 10 days for shipping. Some unusual items, bargain prices on office supplies, survival items, key chains, hand tools and kitchen gadgets. The sizing on clothing is inconsistent but I think its because the are buying close outs and inconsistencies in sizes is really a universal complaint. Every manufacturer creates their own sizuung measurements.
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Posted 6 months ago
I have no complaints about Temu products, service or delivery. My only problem with them is that they offer a wheel of fortune tupe prize or discounts, even free items. I have never been able to redeem any of these offers. What's going on? Generally I find them great to deal with. Iove their tracking service and they have been totally reliable at all times. Just have issues with their discount offers.
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Posted 6 months ago
Frankly I don't know why Temu has such bad reviews. I have ordered several times from them and never had any problems. The product are mostly low to medium quality indeed, but always arrive on time, and they immediately refund the money if you're not happy with some product, usually do not even require that you send it back. You don't get Gucci and Prada for these prices, but so far I find their service and practices to be totally reliable.
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Posted 6 months ago
Temu is misleading clients saying u have been rewarded I.e.R400.00 or whatever amount do pick items to get your rewards so u think that when u select items that when u will receive that rewarded amount and to continue but they don't give u a final option to make sure that what u picked is what u want and to see what the amount is for the goods they just proceed and process the order and take money from your account without me receiving an otp to confirm that iam satisfied with the order. This happened today and I canceled the order immediately and they promised to refund me. The amount. Iam waiting to see when will they refund ne.
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Posted 7 months ago
Everything I've received meets my satisfaction except I received 2 orders I didn't order extremely over sized.
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Posted 7 months ago
I just read an article about Chinese Merchants being outraged about I t Temu's "Refund w/o Return" policy. Let me give you the answer. It's simple and effective and it will put an end to this BS that Chinese Merchants are screaming about. SHIP ITEMS IN BOXES!!! when you ship things in ridiculously tightly taped bags, things WILL get broken, corners of metal signs WILL get bent. I'm going to step out on a strong limb and say that 95% of your complaints are that things are damaged and the shipping bags are damaged. Now, why should the consumer be saddled with paying to ship products back to Temu, in whatever country they were shipped from when the fault is on Temu and HOW they ship purchases?? The tape is SOOOOO tight and anything that goes through the mail handling system is going to get banged around and either damaged or broken. To the Chinese: 規定 Temu 發貨時必須裝在盒子里而不是袋子裡! 損壞報告將減少 95%。 Guīdìng Temu fā huò shí bìxū zhuāng zài hézi lǐ ér bùshì dàizi lǐ! Sǔnhuài bàogào jiāng jiǎnshǎo 95%. In English: Mandate that Temu ship purchases in BOXES instead of bags!! Reports of damage will reduced by 95%.
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Posted 8 months ago
Product I received was exactly how I expected very happy with my jumper. Product received with in 10 days. cheryl South Australia
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Posted 8 months ago
Temu is a lie it makes me do all these things and it still made me pay when it said it was for free but it is the quality ever
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Posted 8 months ago
I’ve been ordering for Temu for about a year. Most of the products are of adequate quality. Some of the products have dupes on Amazon that sell for twice as much. I have never had a problem with them anything I don’t like they immediately, immediately issue a refund. Actually, it’s the best company I have found for a refund. That being said, I’ve ordered some things that were very cheap and guess what when they arrived they look cheap. Other things were perfectly fine including clothes. I suggest you take the leap. You can’t go wrong for the pricing. I understand that it will take a while to arrive. For me they turn around time has been 2 to 3 weeks usually. It’s worth it to me for the savings. I recommend.
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Posted 8 months ago
Eu joguei no Fishland demorou meses para pegar meu prêmio quando chegou 99% faltava 10 jogadas eu fiz porém congelou no 99% e começou a contagem do zero. Fiquei decepcionada. Para não darem os presentes que eu escolhi indicava pessoas fiz compras durante o período. Decepção é pouco.. Você tem que todo dia jogar e acaba fazendo compras. Na foto você vê 99% e abaixo o peixinho começando com 7.67%. Na primeira vez recebi o que eu escolhi. Ou foi o sistema que travou. Vou deixar meu e-mail pois queria falar com o customer service mas não achei.
temu.com 4 star review on 3rd July 2024
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Posted 9 months ago
temu.com is rated 1.5 based on 2,473 reviews