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temu.com Reviews

1.5 Rating 2,582 Reviews
11 %
of reviewers recommend temu.com

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temu.com 1 star review on 26th April 2025
MR I L HORN
temu.com 2 star review on 25th April 2025
Kaleem Rizvi
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
483
Anonymous
Anonymous  // 01/01/2019
not received order. Customer service useless. stay away. it a total sham
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Posted 6 months ago
I never received my package from temu and they refused to reship or refund me for the package
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Posted 6 months ago
Temu is a deception, they give you coupons to deceive customers because if a merchandise is for $5, when they give you a coupon they raise the price double to deceive and so the customers buy it with the coupon and then it returns to the price they I was honestly Temu is a scam
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Posted 6 months ago
Despite the fact that a week has passed since the purchase, the goods have not even been sent. There is also no human customer service. Only a virtual assistant Temu for the supplier. Very disappointing. First and last purchase. I will warn others about this company.
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Posted 6 months ago
Don't play their games - it's junk. Dont buy clothes the sizes are off Makeup is ok. Cheap jewelry is fun & ok. Always check size & compare what you see with a ruler. They use tiny models. Check Amazon & Walmart - all the stuff comes from China.
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Posted 6 months ago
Temu are liars, they give you free products that you earn, they never arrive and give you coupons for the next competition that you can't apply, they give you a price on products with discounts that never appear, I tell you that I will NEVER BUY at TEMU AGAIN
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Posted 6 months ago
TEMU SUCKS. TEMU took my order, took the payment from the bank, and 2 hours later said none of merchandise was available. 6-14 days to get a refund. DO NOT SHOP TEMU.
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Posted 6 months ago
Poor Quality and constant POP Ups, long delivers pain in the rear. Do not recomend
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Posted 6 months ago
I am thoroughly discussed with your company. Temu is a scam. They tell you have 2 free gifts and when the order is placed it just mysteriously disappears, kind of like they planned it that way. When you try to get help from customer service, that’s another story. Reminds me of trying to fight against a IA. Total crooks. Anyone promoting Temu is getting paid to hook shoppers. Run folks!
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Posted 6 months ago
Absolutely hate this decided to order from here for the first time and it literally took like almost 2 month for a package to arrive I’ll just stick to Amazon Temu ain’t worth it
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Posted 6 months ago
One of the items I ordered didn't have enough postage so they refused to deliver the product. They ignored that fact and on the tenth day gave me a $5.00 credit which by the way you have to spend $20.00 in order to be able to use the $5.00 credit. As they still ignored the fact that USPS would not deliver the product they said I had to wait until 20 days from the day I ordered the product. I now have a refund pending on my debit card. Direct Express puts the money on the debit card right away as long as it's truly available. Temu is saying that it won't be until the 26th so 7 days from the day that they said they refunded the money. Truly disappointed in all of this. People state they got their refund right away but that's only if you take it as a credit.
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Posted 6 months ago
Some of the things are cheap but are okay to buy some things are cheap and should have been left in the warehouse in China also these people will scam you to play these little games on their app and tell you you're going to get $50 credit if you make a $10 purchase which is not true they will scam you and we'll collect your information and if you send invites to other people they were arrested and collect their information as well I still buy things but I don't get caught up in the games I have one free things from this app but only after several shenanigans and harassing several Associates which is really a bit much won't happen again cheap stuff for the win.
temu.com 2 star review on 20th October 2024 temu.com 2 star review on 20th October 2024
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Posted 6 months ago
Terrible customer service!
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Posted 6 months ago
I order a small steel drum as a stocking filler, received the usual notifications that the item was sent, only to receive a letter of apology that the item was out off stock and a free gift of useless plastic pens. I can receive a refund until I return the free gift! I tried 2 to leave a review reflecting this and in both occasions Temu told it went against the standards! This is because it was a bad review. Be very wary. I want the item so will have to reorder and pay more P&P.
temu.com 1 star review on 20th October 2024
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Posted 6 months ago
Ordered some dog stuff and all I got is junk and one thing I didn't even got. Never again.
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Posted 6 months ago
My biggest problem with them is if I want to look something up I have to deal with so many pop ups. I finally got frustrated when I hit 12 before I could look for what I want. I am glad I actually never got to order from them. I have seen packages delivered to my apartment community where it looks like the item was put in a trash bag and wrapped with several layers of tape...stay far away. Spend the extra few dollars and order from a reputable site. Look at their raring, I have never seen a online retailer ranked so low.
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Posted 6 months ago
I will not buy through Temu again. I bought two greenworks batteries to power our electric yard equipment. Neither holds a charge. First, it took almost two weeks to receive even though they quoted two days. Now I have to spend for a box to return ship, and the say it will take 5-14 days to receive a refund after the goods are received and checked for "quality". All to save a few bucks. Lesson learned.
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Posted 6 months ago
I shop often from Temu. Mostly for clothes. I don't like that there are no BLACK models modeling the clothes that feature black people on them. I find it ridiculous to see a white woman wearing a shirt with a black woman or girl on it when that never is the case in life!!!
temu.com 3 star review on 19th October 2024 temu.com 3 star review on 19th October 2024
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Posted 6 months ago
Temu used OnTrac to deliver my orders and twice they were delivered to a wrong location. I reported this issue to Temu with supporting photos and Temu disregarded my complaints. So, I had to dispute the transactions to get my money back. Because of this, Temu locked me out of my account saying it was suspended for suspicious activity. They gave me a $10 credit for the one delivery, eventually, but then prohibited me from using it. Currently they are holding $79.09 in credit from being able to use it. I did nothing wrong here and I'm being retaliated against. This could be classified as discrimination for standing up for myself and trying to get my money back. OnTrac was contacted as well and they said to contact the seller. I would file a lawsuit if it was worth it.
temu.com 1 star review on 19th October 2024 temu.com 1 star review on 19th October 2024 temu.com 1 star review on 19th October 2024
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Posted 6 months ago
They are corrupt and try conning customers into signing up more customers via promotion that they commit to. People have been ripped off by these promos and then Temu takes ages to reply to complaints and sends out the a prewritten reply saying the promo has ended.steer clear of this site . They are thieves and con artists .the site is corrupt.
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Posted 6 months ago
temu.com is rated 1.5 based on 2,582 reviews