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temu.com Reviews

1.6 Rating 1,854 Reviews
11 %
of reviewers recommend temu.com
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How quickly does Temu.com resolve customer queries?
(2 days ago)
Greater than 39% of reviewers feedback is Temu.com resolves customer queries within an hour.
(2 days ago)
B-
68.10%
Industry Average
I have shopped with Temu a lot. They have excellent customer service, a few times orders have come late and they gave me a five dollar credit for my trouble. They give refunds with no hassle, sometimes they refund your money and tell you to keep the product. I love Temu!
- Anonymous
EXCELLENT PRICES AND GOOD SERVICE .LAST FEW PURCHASES QUESTIONABLE.BOUGHT G5 CELL AND NOT SATISFIED WITH IT.NO WARRANTY AFTER 90 DAYS,ALTOUGH ITS WARRANTED FOR ONE YEAR .CANT GET ANYWHERE WITH THE TEAMS.SO GUYS SMALL PURCHASES OK ONLY DONT GO FOR BIG TICKET ITEMS OVER 150 DOLLARS AND GET STRANDED .OTHERWISE OKAY
- NASH
If you're looking for stellar service go to Macy's, but if you're looking for medium quality at a great price try Temu. I never buy things over $20 or $30 bucks so if it's bad I'm not out much. But so far I've been pleasantly surprised. I have about 10 pair of their men's sneakers. If I get a bad item I'll simply donate it. At this price point I don't expect individualized customer service.
- Steve-O