Tennis-Point Reviews

"late delivery and wrong items sent (different shoes in the box), stay away!"

"The day they received the order with my brand new shoes, they CANCELLED the order, and did not give me a refund. They claimed they never got it.\r\nAll I needed to do was exchange for a smaller size. I will never shop here again. Not only did I have to cancel and keep postponing tennis plans with friends and club members numerous times, due to awaiting the refund, but I also had to buy another pair at the correct size. Spoke with them 3 times. Every time they say they never received it; but it went to their address and they accepted it. Garbage.\r\nTennis Point - I have all the specific info you require, as I have found the receipt for delivery to your address. Please contact me. You can do this."

"The day they received the order with my brand new shoes, they CANCELLED the order, and did not give me a refund. They claimed they never got it.\r\nAll I needed to do was exchange for a smaller size. I will never shop here again. Not only did I have to cancel and keep postponing tennis plans with friends and club members numerous times, due to awaiting the refund, but I also had to buy another pair at the correct size. Spoke with them 3 times. Every time they say they never received it; but it went to their address and they accepted it. Garbage.\r\nTennis Point - I have all the specific info you require, as I have found the receipt for delivery to your address. Please contact me. You can do this."

"Ordered a month ago a tennis racket along with a bag, string, string service and dumpeners. After a big number of emails they let me know that there will be a delay. So, after 2.5 weeks they sent me an email with the tracking number of my order including all the items. 5 days later they sent me a new email, while the order was already shipped, letting me know that dumpeners were out of stock so this item will not be delivered. Again after a broken communication they refunded me for this item.\r\nFinally, when the order was delivered, I found out that the string was not assembled to my racket although I have paid for string service. Guess what, they never refunded me for string service after a ton of exchanged emails. Don't trust this site! Stay away!"

"Avoid. Bought wind-break rise-vue competition https:\/\/www.tennis-point.fr\/tennis-point-ecran-brise-vue-12x2m-vert-0317340149600000.html\r\n\r\nThey sent just plain screening and it is not great quality either.\r\n\r\n2 weeks of going back and forth with a French customer \"service\" agent, still no response on how to return and\/or how to get the product I ordered.\r\n\r\nJust don't bother!"

"This is a scam website! I ordered and pre-payed using PayPal. They did not send the order and their customer service is not responding. I have now submitted a claim for a refund through PayPal. I will never again use this online shop, what a huge disappointment!!!"