Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.54

3.5 Rating 556 Reviews

65 %

of reviewers recommend Tesco Bank

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3.5

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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info@tescobank.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There are good points about the Tesco Loan system, but Tesco fails on a very important one. I must complete my end of year accounts for HMRC and for this I must produce evidence of all financial transactions for the last year. I bank online with Tesco and am supposed to be able to 'manage' my account with them. However, I am unable to pull up a loan statement covering the last financial year online. Apparently this is something which must be done by someone at the bank and I must then endeavour to find a window of time within a 48 hour or a 24 hour period (depending on who I talk there) when I can 'catch' sight of my statement online and print it out for the tax man. On two occasions I have contacted Tesco and made time available for this and on both occasions a statement has not appeared online. Not only has this wasted my time, but it has caused no end of frustration at a very busy time of year. Why are we not considered grown up enough to manage our own accounts to the point where a simple statement can be requested electronically and it be available within minutes? I now have to telephone Tesco again and ask them, again, for something that could have been in the hands of my accountant yesterday.”

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Posted 8 years ago

“Following the loss of my wife the worst bank to deal with. Started good then hit you with charges. Will never use the again”

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Posted 8 years ago

“I've had a load with Tesco for a few years now always paid on time never had a problem until I had an accident at work and was of for a few months, Tesco agreed to help me for a while by lowering the payments, but then as soon as I went back to work they would not allow me to pay pack what I owed over a payment plan but insisted that I paid the £2000 back immediately or they were going to blacklist me even though I hadn't even had a pay check yet and was struggling because I've been out of work. Thanks for your support Tesco I will never use you again.”

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Posted 8 years ago

“Very good service tesco”

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(Home Insurance) - Posted 8 years ago

“Everything as expected.”

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(Home Insurance) - Posted 8 years ago

“I haven't made a claim on my home insurance but I have used the home emergency cover and the service was absolutely 5 star I have recommended it to many friends !!”

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(Home Insurance) - Posted 8 years ago

“Tesco Bank closed my internet savings account without any notice, communication (letter, email, call) and in clear violation of their published terms and conditions. Reason? Copy of my signature wasn't received when the account was opened 3 months ago. Problem is I do have a current account with them and they do have my signature. left hand, right hand problem?”

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Posted 8 years ago

“Beware cheap car insurance. Fully comp courtesy car and break down cover can still leave you with no car and no help if you have an accident and your car is undriveable. Tesco claim the right to take 10 working days to decide if your car is repairable or right off. Whilst they decide you get no help and no information. 10 working days over Christmas can be a long time, especially if you are working those days.”

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Posted 9 years ago

“Not heard since bought”

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(Home Insurance) - Posted 9 years ago

“Very good value!”

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