The AA Reviews

2.9 Rating 1,905 Reviews

46 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.9

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 43%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Popular Questions:

Delivery

How does The AA deliver? How long does The AA take to deliver? Does The AA deliver on time?

Returns

Customer Service

How can I contact The AA? How quickly does The AA resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of The AA.

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

How quickly does The AA resolve customer queries?

Helpful Report

(3 days ago)

Greater than 40% of reviewers feedback is The AA resolves customer queries within an hour.

Helpful Report

(3 days ago)

79.10%

Industry Average

“ Your attendance, service and remedy unsurpassed. Thank Daniel. Dover area. ”

- Roy St Margarets

“ For the first time ever, we had to call The AA to rescue us after a breakdown. Using their Relay service they took us and our vehicle 220 miles to our home. The two drivers, Mark, and the second whose name I have sadly forgotten, were absolute professionals - courteous, considerate and reassuring. It's good to know there are such people just a couple of phone calls away - Robert. ”

- Robert

“ Tokalani was absolutely fantastic. Wonderful Service ”

- Musiker

The AA Reviews

Customer Service - Good