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The Audiobarn Reviews

5.0 Rating 708 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 708 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 18th April 2025
Ray M
The Audiobarn 5 star review on 31st March 2025
David M
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 6th December 2024
Simon G
The Audiobarn 5 star review on 28th October 2024
Jeremy T
30
Anonymous
Anonymous  // 01/01/2019
Have used the Audiobarn over the past few years, as I have upgraded my HiFi, and as always a fantastic service
Helpful Report
Posted 5 months ago
A first rate service from Jack and all at the Audiobarn.
The Audiobarn 5 star review on 28th October 2024
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Posted 5 months ago
Great advice and patience as always. The team at Audiobarn set up several sets of speakers, mirroring my system at home, and let me spend as long as I required to make my conclusions as to which ones I would like to purchase. Furthermore, I could then try the speakers at home to check that they suited my home environment. I wouldn't purchase from any other place due to the fantastic service i have received from them over the past five years. The best 👌
The Audiobarn 5 star review on 24th October 2024
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Posted 5 months ago
Outstanding service from Ben and Jack. No pressure, great advice and when things go wrong, as sometimes they do, they bend over backwards to help and make everything better.
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Posted 5 months ago
I have bought a pair of Susvaras from the Audiobarn and have traded-in my other equipments in the past. The responsiveness of the staff and the overall experience I had with the Audiobarn is nothing short of amazing. They are the first place that I look at when I want to upgrade my equipment or to look for something else. I highly recommend them.
Helpful Report
Posted 5 months ago
Excellent service and respone from the Audiobarn, as per usual. Even though I live 120 miles from the barn its my prefered hifi dealer.
Helpful Report
Posted 5 months ago
As usual you guys provide wonderful facilities for auditioning kit. Nothing is too much trouble and the advice is always spot on. My journey these past 5 years is far from over and being your continued help is very much appreciated.
Helpful Report
Posted 6 months ago
From the initial contact and our first meeting to discuss requirements, Ben and Jack were nothing but helpfull and knowledgeble. It was quite quickly established what we were trying to achieve and Jack and Ben came up with a number of options which we were able to listen to with my speakers in a room that was of a similar size to ours. Nothing was too much trouble and my wife and I were able to listen repeatedly to the different options. After listening for some time, Ben came up with another option which we eventually settled on. Overall, a very pleasant experience. We wouldn't hesitate to recommend Audiobarn to anyone that is thinking of either upgrading their HiFi or starting from scratch.
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Posted 7 months ago
Excellent service and product knowledge. Very helpful in decision for product choice.
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Posted 7 months ago
I only became aware of The Audiobarn recently when searching for local Rega dealers. I will definitely return here whenever I’m looking for audio equipment in future. I pre-ordered the ND7 as I heard it was due for release and they sold me their first delivery instead of taking it for their own demo stock. Unlike another dealer I used in the past they didn’t charge extra for fitting the cartridge. I briefly experienced one of the impressive demo rooms when listening to my new cartridge. Highly recommended - great location, facilities, management and staff.
Helpful Report
Posted 7 months ago
The range and quality of equipment is vital, but help choosing is essential to avoid costly poor choices. Audiobarn is based in a charming if remote location. The team are readily available and ateentive whilst in no way pushy allowing all the time required to make a reasoned choice. Ben looked after me exceptionally well. I have no hesitation recommending Audiobarn to anyone taking a serious interest in their music.
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Posted 8 months ago
True enthusiasts. Very knowledgable, friendly and patient.
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Posted 8 months ago
Audiobarn paid attention to my requirements and were outstandingly accomodating as I was partially disabled at the time. Going out of their way to provide items required for a comparative demonstration, they provided prompt, efficient and pleasant installation. P/Ex was competetive, some concession was given on proces. This is service to a vry high standard.
The Audiobarn 5 star review on 14th August 2024
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Posted 8 months ago
Excellent advice and service from the team at Audiobarn. Clear recommendations and technical advice backed up with a high standard of customer service.
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Posted 8 months ago
A great team that are enthusiastic and highly knowledgable. Willing to spend the time to listen to your requirements and expectations. And great that you can listen to kit both in lovely rooms and at home. They have a great range of products.
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Posted 8 months ago
I’ve been an Audio Barn customer pretty much since they opened. The service from Jack and the team has always been first rate.
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Posted 8 months ago
Custom Service, communication and advice were five star once again. Thank you.
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Posted 8 months ago
After explaining my motivations and goals, Ben very patiently let me try many different dacs, power supplies, interconnects and power cables, without trying to impose his own preferences, but more gently steering based on my feedback after each listening session.. When it came to arranging home demos, it was very straightforward, and given all the time I needed to figure out what best worked at home. You don't come here for box shifters, but for personal service, and this is what you get, no pressure selling, very friendly, obvious these guys are hifi buffs themselves. An easy 5 star recommendation.
Helpful Report
Posted 8 months ago
Ben at the Audiobarn was a joy to deal with, offering great advice on my upgrade. Answered all email questions in a quick & timely fashion, exactly what you want with a dealer. Offered exceptional trade in price, was more than satisfied, will definitely turn to Audiobarn for advice & my next purchase 😎
Helpful Report
Posted 8 months ago
From the word go on my first experience of visiting audiobarn for the first time i was made to feel at ease in a very relaxed atmosphere with a great team of meeting of Jack, Ben and Graham for the first time. All genuine down to earth guys who you can see all have a genuine passion for music and Hi-Fi when talking to them making for easy enjoyable relaxed conversations during my time visiting there. Ended up actually having multiple auditions in the end over a period of couple of months as my needs changed as well as my budget so ended up with three demos and Ben actually proactively said come in for a fourth last one to try one or two final options i was interested in and and each time they were always warm and friendly and patient with my journey in getting there! Have to say my Demo experience(s) at Audiobarn was top notch, very enjoyable set in a lovely location in lovely surroundings inside with really thought out demo rooms with them leaving you to it to enjoy in your own time, totally un-rushed as every demo i had ended up lasting a full day! yet always there when needed to swap out to the next component to try during a listening demo and had great chats with Ben in between swap outs. Have to give Ben a special mention he was the lucky one assigned to me so spent all my demos with him looking after me, made sure i never went thirsty during the course of the day with their nice hot drinks to choose from! Ben was always there to answer all my myriad of many questions, bounce the ideas of him as i was essentially getting a whole new full Hi-Fi set up to replace my old ageing system with many different components. From start to finish from all the lengthy email comms in between each demo to delivering all my kit to my house when it all came in Ben was very proactive in everything he done to look after me and because of this great experience with the way they do things at Audiobarn i have a core of a new system i used to dream of and am more than happy with the final choices of gear that i will enjoy for many years to come. Can’t recommend this great friendly very knowledgeable team enough who will look after you as they would want to be as if a customer themselves. Truly great refreshing experience from the normal retail hifi demo culture and look forward to going back in the future that’s for sure.
Helpful Report
Posted 8 months ago
The Audiobarn is rated 5.0 based on 708 reviews