The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like to say thanks you for the good service and the quick delivery. Regards m gardiner.”

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Posted 1 year ago

“Not impressed. Battery still not arrived. Got payments wrong and had to recharge extra. Didn't mind paying a delivery charge, we get used to that with a KW postcode but when they use the postcode excuse for slow and no delivery it isn't acceptable. Customer service poor. Can't recommend.”

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Posted 1 year ago

“Very good price, very good customer service, very good product (well it works so i'll assume its a good product) very good delivery”

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Posted 1 year ago

“A1 service, product as described, fast delivery, good customer service.”

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Posted 1 year ago

“Good price, quick delivery, and the battery works well. What more could a man want?”

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Posted 1 year ago

“Brilliant. Next day delivery and really easy way to select the right battery for my car. Great value for money!”

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Posted 1 year ago

“Product as described and delivered on time, brilliant.”

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Posted 1 year ago

“Still waiting, where is it?”

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Posted 1 year ago

“Great price and super-quick delivery! Excellent service...”

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Posted 1 year ago

“Great product and information provided on which battery to choose for my Boxster. I ordered on Friday paid for next working day and it arrived Saturday morning, so battery fitted Sunday..result! The battery I ordered has a "magic eye" showing you how much charge it has, which I've never seen before, but it's great for my Boxster which seems to drain a battery quite quickly. I'm also impressed with the 4 year guarantee too, so I'll keep the order/receipt. Thanks Battery Guys, I'm very impressed with your product and service.”

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Posted 1 year ago

“Great price and prompt delivery - what more could you ask for?”

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Posted 1 year ago

“Excellent service I called about 1 minutes after three but still received battery next day. Nice to know there are still businesses out there that still care”

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Posted 1 year ago

“Arrived on time and was well packaged. Best price I could find, cheaper than anywhere else and was given a discount code as well. Excellent”

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Posted 1 year ago

“Using my vehicle registration I purchased battery for my vehicle checking dimensions and polarity of their suggested battery. Their website does not illustrate the battery even under mag to do anything else. The battery arrived three days after my order and does not fit a KIA as it does not have small bottom ridge for clamp They would not offer prepaid label for return as do their competitors as it was not my fault and they offered another battery but they still wanted me to pay carriage on return of their incorrect choice for my vehicle. For a customer it is very expensive to return a heavy package marked "Accumulator" I have emailed them repeatedly but they would only refer up to a manager with a promised phone call. 1. Advised them I suffer hearing loss so requested email or text only 2.I am a carer for my elderly mother and cannot go weeks without transport so went to Halfords using click and collect same day. Their site was correct in choice of battery for my KIA and only a few pounds more.Sent proof of purchase to TBG 3.I fortunately used Paypal and as I have not had response have referred to their Resolution Centre . 4. Worst ever transaction on internet in many years and flagrant disregard of my consumer writes. 5.Should rename site "WRONG BATTERY GUYS"”

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Posted 1 year ago

“Very pleased. Quick delivery. Product as advertised. Competitive prices.”

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Posted 1 year ago

“Sorry Guys, I have not got a response to Email informing you of possible damage by your delivery agent dropping the car battery, damp in the box etc. No Guarantee or receipt in the box, not even an email receipt or guarantee. The only positive point is you managed to deliver in 2 days despite poor weather conditions affecting your area (so I heard on TV).”

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Posted 1 year ago

“The service is very good”

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Posted 1 year ago

“Excellent service all round. Ordered 11 o’clock on Friday came the following day at 12. Battery was also the best price online. Is now fitted and absolutely perfect. Many thanks”

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Posted 1 year ago

“Quick delivery , easy to order correct battery using make of car and reg… great price!”

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Posted 1 year ago

“Excellent all round service and price. Very quick delivery.”

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Posted 1 year ago

The Battery Guys is rated 4.5 based on 1,965 reviews