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The Battery Guys Reviews

4.5 Rating 1,965 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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Battery very good but the courier serves very poor serves .
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Posted 2 years ago
Speedy and efficient service.
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Posted 2 years ago
Ordered battery Friday pm, arrived next day Saturday am.
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Posted 2 years ago
Excellent service, the battery arrived less than 24 hours after the order was placed. When I need a car battery I only look at your website.
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Posted 2 years ago
Great service and ease of use on the website. Was looking for a Mitsubishi ASX battery(what a pain to buy) and after failed attempts at Halfords and Kwick Fit, resorted to a google search. Found The Battery Guys, then found the battery immediately, but due to earlier attempts wanted to double-check, so rang and spoke to a very helpful and polite person (its the staff that make a company when you want some confirmation) measured the battery as advised and placed my order late on a Monday evening. Paid for next day delivery which would be Wednesday due to the time of the order. Received confirmations of the order and on Wednesday morning a tracking e-mail from Yodel, the battery was delivered on time and at a very good price. Excellent service and I will confidently recommend The Battery Guys to anyone should I be asked. Thank you
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Posted 2 years ago
Cannot fault the product or the service of the battery guys. However their choice of courier was a bit of a disappointment in that the tracking info told me correctly where my parcel was so i was ready near the front door to receive it as it said it needed a signature. However imagine my surprise when the tracker said it had been delivered but obviously not to my house as there had been no knock or ring at my door. A few minutes later my neighbour arrived at my door in his dressing gown with my parcel which he said had been left on his doorstep while he had been in the shower and unable to answer the ring of his doorbell!!! The package was properly addressed so no excuses and what was the point of saying a signature was required.
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Posted 2 years ago
Very happy A1 service
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Posted 2 years ago
Service excellent next day delivery
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Posted 2 years ago
The site was easy to use. The battery was delivered quickly and we were kept informed of progress and very pleased with the service and would use them again.
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Posted 2 years ago
Website is now even easier to use with the vehicle registration search. I was presenting with a selection of batteries of different prices and capacities. Battery arrived next day by courier. Absolutely brilliant.
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Posted 2 years ago
When the battery arrived so quickly, - I was shocked! Excellent people to deal with.
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Posted 2 years ago
Great product, great service, great delivery arrived as per tracking stated. Thank You Alan
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Posted 2 years ago
Great service and best price
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Posted 2 years ago
Great choice for products and service / delivery fast, would recommend thanks guys
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Posted 2 years ago
Brilliant service, and quick delivery,
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Posted 2 years ago
Did what they said on the web site.
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Posted 2 years ago
Good price for van battery - Prompt service - very pleased - Ordered 1400 and arrived the following evening. Product of good quality.
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Posted 2 years ago
Excellent service, thank you
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Posted 2 years ago
great service
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Posted 2 years ago
Fab service..really quick delivery.Thanks..and recommended.
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Posted 2 years ago
The Battery Guys is rated 4.5 based on 1,965 reviews